JustFoodForDogs reviews

2.7

31% would recommend to a friend

(149 total reviews)
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Eric Kufel

Not enough data to show CEO approval

29% positive business outlook

JustFoodForDogs has an employee rating of 2.7 out of 5 stars, based on 149 company reviews on Glassdoor which indicates that most employees have an average working experience there. The JustFoodForDogs employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

149 reviews
2.0
Jan 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Get to see dogs all day, and get a 70% discount on most of the dog food/ treats, friendly staff

Cons

The work is very physical, you are overworked and under paid, they make you work above your pay grade and tease promotions but never pull through, management ups production that is near impossible to do since we are understaffed and don't have room in the store, the store is too small for our production so the Frontline and kitchen are constantly fighting for space, the freezer is a death trap with there being a ramp to enter the freezer and the floor is constantly covered with ice build up and rarely ever gets defrosted, the management is constantly changing so you never actually hear back from HR. When I had to stop working for 3 months due to a work relates injury, HR never reached out to the 3rd party about me not being able to work so I was not receiving any workers comp the entire time, even after trying to contact HR and the workers comp agent various times, I got no response. If you are I'm kitchen there is no potential growth and the managers will not vouch for you, they will put you down and say they will set you up for failure if you do want to move up in the company

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JustFoodForDogs Response
3y
Thank you so much for sharing your experience here at JFFD with us. We're glad that you enjoyed the companies benefits such as our wonderful discount. I apologize for the cons you experienced. We will definitely share this with the appropriate team and have it addressed because we want to make sure we improve everyday. JFFD is growing and training is a top priority for us, so we hope that things like this doesn't happen again. Again, your feedback is very much appreciated. Thank you!
1.0
Dec 31, 2022

Avoidable

Recommend
CEO approval
Business Outlook

Pros

Able to meet cute dogs and make genuine connections w customers

Cons

The endless pressure to sell garbage products that make certain pets sick, the exclusion and belittling if you refuse to act like other company brown-losers

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JustFoodForDogs Response
3y
Thank you for taking the time to leave the team at JFFD some feedback. You making those genuine connections with our customers are exactly what we want, so thank you! Meeting all the cute dogs, we are always the cherry on top! Please reach out to peopleoperations@justfoodfordogs.com and expand more on your cons. We want to make sure we can improve and hearing more from you will help us. Thank you for your time.
2.0
Sep 18, 2022

Watch Your Back!

Recommend
CEO approval
Business Outlook

Pros

Discounts on food, benefits. Product is made with human grade ingredients.

Cons

Poor management! Expansion too fast. Chronic product shortages. Quality of food went down. Lack of care! Management only concerned about profit, profit! No longer living up to mission statement.

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JustFoodForDogs Response
3y
Hello Thank you for your feedback. We not only value your feedback but we also value feedback from our pet parents when they come into the stores. We are sincerely sorry that you had a not so good experience while working here and we welcome you to discuss these areas of concerns with us at People Operations. Please contact us at peopleoperations@justfoodfordogs.com.
Viewing 58 - 60 of 149 Reviews

Glassdoor has 150 JustFoodForDogs reviews submitted anonymously by JustFoodForDogs employees. Read employee reviews and ratings on Glassdoor to decide if JustFoodForDogs is right for you.