JustFoodForDogs reviews

2.7

31% would recommend to a friend

(148 total reviews)
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Eric Kufel

Not enough data to show CEO approval

29% positive business outlook

JustFoodForDogs has an employee rating of 2.7 out of 5 stars, based on 148 company reviews on Glassdoor which indicates that most employees have an average working experience there. The JustFoodForDogs employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

148 reviews
2.0
Oct 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Discount on pet food and pet insurance

Cons

CEO and upper management at corporate are unethical, sexist, and greedy.

2.0
Jul 27, 2022

Good product, awful culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Research behind product is solid, good to work for if you have interest in animals

Cons

Work culture is cultish with the education/training department literally saying "drink the koolaid" and encouraging new hires to essentially be fanatics for the product in order to sell it. You are pressured to participate in asinine work-based social media apps on the regular and the company falsely claims to be all about transparency while obfuscating important information from clients and employees alike. They fired all of their retail-based salespeople with 2 weeks notice over a zoom call after dodging questions about job security in 2020-2021 and using them to build their foundational client base within pet stores, making their claims of valuing transparency and treating their employees like "family" laughably and demonstrably false. Consistently refused to promote from within, instead bringing in people with random unrelated managerial experience and no knowledge of pet nutrition to struggle to keep up with the demands of the job and using lower paid but better trained employees to cover those holes in experience with no compensation or reward. Customer service is a joke, with none of them being actually trained or knowledgable on the product and often giving extremely unprofessional and inconsistent responses.

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JustFoodForDogs Response
3y
Thank you we greatly appreciate your valuable feedback about the company back in 2020-21 year. As of 2022 we are still continuously growing and changing. We are working on implementing changes across the board such as training in all departments and management training. We would like to acknowledge that your concerns have been heard and will be greatly considered when implementing these changes in our company in coming months and years to come. We are sorry that you had a negative experience with the company and would like to give you the chance to reach out to us here at JustFoodForDogs people operations team by reaching us at peopleoperations@justfoodfordogs.com.
1.0
Mar 18, 2022

Toxic

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not one pro; in the current job market - nothing good to say about this environment. A couple of nice people, yes, but all beaten down, fearful, and walking on eggshells because leadership is terrible and allows bad manager behavior to happen. People are berated and yelled when not performing to expected standards (keeping in mind everyone's duties changed with no training-just told to learn their new tasks on their own....(huh?)

Cons

A toxic hot mess. People being belittled and spoken down to in group meetings. No leadership evident whatsoever. Just yelling about deadlines without guidance. Finger pointing and time spent on blame instead of problem solving. True leaders solve problems - so if the problems are still pervasive after....6 months?? Guess what - leadership is not doing a good job.

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JustFoodForDogs Response
3y
We appreciate the feedback and we will take it into highly consideration when it comes to the changes we implement in the company. We are sorry to hear that you had a negative experience and if you would like to further discuss these issues please do not hesitate to contact us at peopleoperations@justfoodfordogs.com
Viewing 16 - 18 of 148 Reviews

Glassdoor has 149 JustFoodForDogs reviews submitted anonymously by JustFoodForDogs employees. Read employee reviews and ratings on Glassdoor to decide if JustFoodForDogs is right for you.