KAYAK reviews

4.4

89% would recommend to a friend

(406 total reviews)
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Peer Bueller

100% approve of CEO

80% positive business outlook

KAYAK has an employee rating of 4.4 out of 5 stars, based on 406 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The KAYAK employee rating is 21% above average for employers within the Information Technology industry (3.6 stars).

Reviews by job title

406 reviews
1.0
May 5, 2020

Run, Don't Walk

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good office snacks and fun team outings.

Cons

You will read it time and time again in all these reviews: Upper management is a joke, horrible and unprofessional. All management is severely lacking in training and most have never led teams before. The amount of backstabbing, gossiping and lying that goes on at this company is unbelievable. You will feel like you are back in high school, as 90% of the people working at this company need to grow up. The commission plan for the sales team is a joke and don't be surprised if they remove it completely (which they did a couple years ago, but brought back after many complaints). Employees are not valued. Your work load at this job will be heavier than any job you have had in the past and you will not be compensated fairly. Butt kissing will get you everywhere at this company, including being double promoted vs. people that actually deserve it.

2.0
Mar 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Benefits are good. Product pretty well known.

Cons

They cannot keep sales team staffed which is very telling.... Also lost lots of key engineers which makes quality of product suffer.. Suck ups promoted over top performers. Very passive aggressive culture instilled by management team. Starting to constrict the flexibility that was once one of the pros of working there.

3.0
Apr 1, 2021
Recommend
CEO approval
Business Outlook

Pros

- Well run company with a track record of success - Competitive salaries and benefits - Good work-life balance - Strong technical mentorship - Managers are competent, generally have been around for a while and know the company well - Strikes a good balance between a professional and casual environment - Nice offices with decent on-site perks - They invest in their employees and want people to stay long term

Cons

- Advancement is slow. - Management talks about horizontal culture but in fact it is very hierarchical, which can be disorienting until you learn to separate lip service from reality. - Bias towards status quo and conformity. Many employees are primarily concerned with protecting their position and appearances, making honest discussions and appraisals of situations difficult. - Lots of engineering work for scientists and analysts. More data and ML engineering support would help improve the pace of production and free up scientists and analysts to use their strengths. - The tech stack is old and the mindset towards developing data science products is very old school. The justification for using outdated and suboptimal approaches is usually a mixture of "we can't do that because we are too lean" and "we don't need to do that because we have been doing fine without it". - Management doesn't know what they want from Product Managers, leading to high turnover in this role. I would beware of joining as a PM. - Poor trust and communication between marketing Account Managers and data scientists. AMs can be forced to use algorithms which obviously aren't working well and if you ask the data scientists what is going on, you will get evasive maneuvers and bluster about how "sophisticated" the models are. - Poor record of retaining female tech talent and exceedingly few women in leadership roles. - Culture is ultra-WASPy fake nice. Diversity groups are forums to virtue signal, praise the company for how inclusive it is, and avoid challenging discussions that could upset anyone.

Viewing 13 - 15 of 406 Reviews

Glassdoor has 473 KAYAK reviews submitted anonymously by KAYAK employees. Read employee reviews and ratings on Glassdoor to decide if KAYAK is right for you.