Question 1

Is KFC a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at KFC have rated their employer with 3.5 out of 5 stars in 234 Glassdoor reviews. This is an average score with the overall rating of KFC employees being 3.5 out of 5 stars. Search open Customer Service (CSR) Jobs at KFC now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at KFC.

Question 2

Does KFC pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at KFC with 2.8 out of 5 stars based on 234 anonymously submitted employee reviews. This is 3.5% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at KFC.

Question 3

How happy are Customer Service (CSR) professionals working at KFC?

Accepted Answer

79% of Customer Service (CSR) employees at KFC would recommend their employer to a friend. This rating has decreased by 1% in the past 12 months. Customer Service (CSR) professionals have also rated KFC with a 3.3 rating for work-life-balance, 3.4 rating for diversity and inclusion, 3.0 rating for culture and values and 2.8 rating for career opportunities.

Question 4

What are the top reviewed jobs at KFC?

Accepted Answer

Cashier (1497), Team Member (803), Cook (801), Crew Member (497), Customer Service (390), Shift Supervisor (390), Manager (343), Assistant Manager (272), Customer Service Representative (246), Line Cook (208), Sales Associate/Cashier (193), Team Leader (193), Shift Manager (174), Kitchen Staff (138), Customer Service Team Member (133)

Question 5

What are the pros of working at KFC according to real employee reviews?

Accepted Answer

"You get the 25% discount out side of work but free food on shift Good employees and managers" ((in 843 reviews)); "good people and all friendly" ((in 654 reviews)); "You can work when ever you want full time or part time is avaliable and the staff are friendly and welcoming" ((in 383 reviews)); "It’s a fast pace and you get a free meal on shift along with the right training" ((in 264 reviews)); "Great team and beginner job" ((in 263 reviews))

Question 6

What are the cons of working at KFC according to real employee reviews?

Accepted Answer

"Pay is low and often can be tiring working 40 to 50hrs week in and out." ((in 1027 reviews)); "Tasks are often repetitive and management is poor." ((in 789 reviews)); "Managers are rude to customers for no reason when a problem could easily be fixed." ((in 511 reviews)); "Long hours sometimes included staying long after due to be done and not being paid for it" ((in 504 reviews)); "stressful sometimes and low salary" ((in 289 reviews))

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