Is Kaiser Permanente a good company to work for as a Software Tech Support?

Software Tech Support professionals working at Kaiser Permanente have rated their employer with 3.8 out of 5 stars in 26 Glassdoor reviews. This is an average score with the overall rating of Kaiser Permanente employees being 3.8 out of 5 stars. Search open Software Tech Support Jobs at Kaiser Permanente now and start preparing for your job interview by browsing frequently asked Software Tech Support interview questions at Kaiser Permanente .

Does Kaiser Permanente pay Software Tech Support employees well?

Software Tech Support professionals rate their compensation and benefits at Kaiser Permanente with 3.8 out of 5 stars based on 26 anonymously submitted employee reviews. This is 10% worse than the company average rating for salary and benefits. Find out more about Software Tech Support salaries at Kaiser Permanente.

How happy are Software Tech Support professionals working at Kaiser Permanente?

92% of Software Tech Support employees at Kaiser Permanente would recommend their employer to a friend. This rating has decreased by 3% in the past 12 months. Software Tech Support professionals have also rated Kaiser Permanente with a 3.2 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.7 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at Kaiser Permanente?

Registered Nurse (778) , Medical Assistant (299) , Registered Nurse, BSN (276) , Customer Service Representative (252) , Project Manager (251) , Director (161) , LVN (148) , Staff RN (143) , Pharmacy Technician (136) , Physician (131) , Licensed Vocational Nurse (LVN) (130) , Intern (122) , Manager (114) , Administrative Assistant (111) , Consultant (111)

What are the pros of working at Kaiser Permanente according to real employee reviews?

"Great benefits and they work with my schedule while I am in school applying for my RN." ((in 3288 reviews)); "Great pay and resources for time spent" ((in 1880 reviews)); "As the saying goes "KP is great for people who don't need doctors...."" ((in 624 reviews)); "Great work life balance and peaceful" ((in 484 reviews)); "Good salary only and cab facility" ((in 325 reviews))

What are the cons of working at Kaiser Permanente according to real employee reviews?

"Poor management and lots of demand" ((in 781 reviews)); "Impossible for them to adequately represent you when they have the same supervisor you do and managers have access to 100% of your calls." ((in 358 reviews)); "Reactive and micromanager style senior leadership." ((in 217 reviews)); "Company does not give you access to the vacation and CE time off that you have earned." ((in 187 reviews)); "Poor customer/staff service and uninformed upper management" ((in 150 reviews))

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Kaiser Permanente

Kaiser Permanente Software Tech Support reviews

3.8

92% would recommend to a friend

(26 total reviews)

Gregory Adams

75% approve of CEO

78% positive business outlook

Ratings by category

3.8

Senior management

3.8

Compensation and benefits

3.7

Culture & values

3.7

Diversity & inclusion

3.7

Career opportunities

3.2

Work/Life balance

Tech/Software Support employees have rated Kaiser Permanente with 3.8 out of 5 stars, based on 26 company reviews on Glassdoor. This indicates that most Tech/Software Support professionals have a good working experience there. Kaiser Permanente is rated in line with the average (within 1 standard deviation) by Tech/Software Support professionals compared to other employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

26 reviews

1.0

Dec 11, 2025

Great co-workers, organization needs better direction

Certified surgical technologist

Recommend

CEO approval

Business Outlook

Pros

Great surgeons, great co-workers! Fun and collaborative group to work with.

Cons

Management is disconnected from reality. The company is highly focused on profits. Pay used to be the best in the area, but now it is barely able to hire because it is not competitive.

4.0

May 1, 2024

Decent Place To Work

Certified surgical technologist

Recommend

CEO approval

Business Outlook

Pros

People are friendly and will do whatever necessary to help.

Cons

Time off is based on seniority which makes it hard on a small unit.

4.0

Apr 23, 2024

Surg

Certified surgical technologist

Recommend

CEO approval

Business Outlook

Pros

Good people and service together

Cons

No room to grow in industry

Viewing 1 - 3 of 26 Reviews

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Kaiser Permanente

Kaiser Permanente Software Tech Support reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great co-workers, organization needs better direction

Decent Place To Work

Surg

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