Kaiser Permanente reviews

3.8

69% would recommend to a friend

(14,804 total reviews)
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Gregory Adams

53% approve of CEO

62% positive business outlook

Kaiser Permanente has an employee rating of 3.8 out of 5 stars, based on 14,804 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaiser Permanente employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

15K reviews
2.0
Aug 19, 2018

Rockville HQ

Recommend
CEO approval
Business Outlook

Pros

you can truly work 9-5 if that is what you are looking for

Cons

Cliques everywhere. If you dont play their game you will not succeed. Building is a disaster. I watched water pour on parked cars in the garage when it rains outside. Cars regularly get damaged due to careless coworkers and because there are no cameras in the whole building, it is impossible to find out what happened. Old, unattractive surroundings with ugly furniture/cubicles from the 80s. Even few updated areas look cheap, mismatched and so patterned that if you look into the floor too long you may get dizzy. Smell of burnt coffee follows you everywhere. Certain “directors” are beyond arrogant, rude and brash with lower level employees. Also, you basically get warned in orientation not to go executive suite ever. Entitlement and huge egoes. President does not hold her reports accountable so these behaviors then just spread to other departments.

2.0
Aug 7, 2018

Downhill Slide

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employer paid benefits (health/dental/vision) and decent pension plan if you stick around long enough

Cons

-Highly political: Rules do not apply to everyone and lots of favoritism. - Toxic environment: It’s like working with overgrown high schoolers. Directors and managers constantly badmouth and are obviously catty towards each other. - No room for advancement, especially now with the hiring freeze and financial issues in the CO region. - Never allowed to say “no” when you are “asked” (really, you’re volunteered without your knowledge or forced) to do additional job duties outside your scope. - HR and IT departments are unresponsive and/or incompetent.

5.0
Jun 6, 2018

HMO dream

Recommend
CEO approval
Business Outlook

Pros

No night call responsibilities as an outpatient doctor and you get most of your weekends off and have the ability to work remotely. Getting time off isn’t overly difficulty apart from peak times like the holidays and the summers but KP tries to keep everything fair utilizing computer scheduling. Salary and benefits are probably the best in the San Francisco bah area. Contacting specialists is relatively easy by calling them on company provided iPhones. Training is provided if you’re struggling with member patient satisfaction surveys or the EPIC electronic medical record. You can also work part-time or do administrative work to offset the work schedule. At my facility you also have the ability to teach medical students and oversee resident physicians. There are opportunities to switch practice style as well for example between hospitalist work and outpatient clinic. CME lunches will keep you up to date. This was my first job and I will always have fond memories!

Cons

You must be able to type and juggle email messaging from patients, telephone calls from patients, seeing patients in 20 minute blocks of time depending on your speciality. It can be pretty rough if you’re doing primary care as the various quality measures, Medicare coding and patient satisfaction surveys along with all the preventive questions the medical assistants ask make getting through the appointment difficult and that’s not even counting all the various issues the older pr anxious patient can bring up. Referral to specialists can sometimes be a chore because Kaiser expects the primary physician to do the majority of the preparatory work - ever order transplant evaluation labs and other diagnostic tests? If you are not extremely organized and efficient you will likely be taking a lot of work home at night or on the weekends.

Viewing 79 - 81 of 14,804 Reviews

Glassdoor has 16,820 Kaiser Permanente reviews submitted anonymously by Kaiser Permanente employees. Read employee reviews and ratings on Glassdoor to decide if Kaiser Permanente is right for you.