Kaiser Permanente reviews

3.8

68% would recommend to a friend

(14,822 total reviews)
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Gregory Adams

53% approve of CEO

62% positive business outlook

Kaiser Permanente has an employee rating of 3.8 out of 5 stars, based on 14,822 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaiser Permanente employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

15K reviews
3.0
Feb 11, 2016

Mixed bag

Recommend
CEO approval
Business Outlook

Pros

A lot of employees really try to deliver the best care possible. Unit Based Teams (UBTs) are empowered to, and actually evaluated on their success at, look at processes to improve patient experience.

Cons

No protections for employees when managers have a vendetta against someone. Mangers who are demonstrably incompetent at evaluating metrics are allowed to take job actions against those they hole clear biases against.

3.0
Jan 18, 2016

Could be better

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pay, great benefits. Wonderful patients.

Cons

Poor management. Upper management more focused on numbers rather than quality service to our members. Hard to move up and promote due to union guidelines. They go by seniority when considering promoting or changing positions before considering skills and qualifications.

3.0
Dec 17, 2015

"Wishy-Washy"

Recommend
CEO approval
Business Outlook

Pros

Good benefits, takes care of their member benefits unless you work part-time. I had a great supervisor, which made working for me an easier decision. Pays better than most hospitals.

Cons

Not a lot of helpful staff, unfortunately, unless the supervisor requested. Very clique-y, and a lot of arrogant nurses show superiority over most allied health workers compared to other hospitals I've worked for.

Viewing 127 - 129 of 14,822 Reviews

Glassdoor has 16,839 Kaiser Permanente reviews submitted anonymously by Kaiser Permanente employees. Read employee reviews and ratings on Glassdoor to decide if Kaiser Permanente is right for you.