Kaiser Permanente reviews

3.8

69% would recommend to a friend

(14,828 total reviews)
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Gregory Adams

54% approve of CEO

62% positive business outlook

Kaiser Permanente has an employee rating of 3.8 out of 5 stars, based on 14,828 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaiser Permanente employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

15K reviews
4.0
Aug 4, 2010
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits excellent medical record system regular hours Located in major metro areas if you are a city type Paid sick leave a real boon for those with kids or elderly parents Liberal corporate values (Obama certified) Many very dedicated employees who work at Kaiser because of the corporate values A very female work environment - majority of primary care physicians female-and much of the upper management (great if you are a female) A very hyphenated environment e.g. many of the employees are x-Americans (fill in the x with your favorite group i.e. Chinese, African, Philippine and dare I say it: female-American) Great if you are a x-American.

Cons

Level of work surveillance high (everything you do is on a computer and every 5th patient is sent a questionnaire regarding their experience) A very female work environment - majority of primary care physicians female-and much of the upper management (great if you are a female) A very hyphenated environment e.g. many of the employees are x-Americans (fill in the x with your favorite group i.e. Chinese, African, Philippine and dare I say it: female-American) These tend to affiliate with one another although some like the Phillipino's and Vietnamese are very accepting of outsiders. If you are just a plain vanilla- raised in America of polyglot European extraction lacking an extra x chromosome you can end up feeling like you lack a certain type of cultural/gender mojo. New hires tend to get taken advantage of (i.e. have extra work surreptitiously pawned off on them) because it takes years to become aware of all the little arcane scheduling rules etc and also years to realize that at Kaiser saying no to something you don't want to do is usually ok if you are otherwise a valued employee. Many physicians are hired into the management ranks (mostly xx chromosomes with kids who enjoy the flexibility there admin hours provide) and in general physicians make very poor and expensive managers (i.e. society paid usually hundreds of thousands of dollars to educate someone to be a physician and then they end up doing vacation schedules) because they tend to be both competitive and defensive; not by nature but by way of the acculturation process by which one becomes a practicing physician. Ancillary staff is all unionized and that is a very different environment then most physicians practice in. The typical status hierarchies are upended. As a physician at Kaiser you can be fired but once past the probation period a union employee has to do something like steal from the company before they can be let go; being unable or unwilling to do your job is not enough. If you are a low status specialty (primary care) then you almost certainly will have one of these employees foisted on your department because the surgeons don't have to put up with it. You will have to bow and scrape to these incompetents because to do otherwise is suicide-remember they can be written up for being on their cell phone constantly but they can't be fired. So you will find yourself saying things like gosh I can see your busy (medical assistant on cell phone) but I was wondering if you could do x for Mrs. Y. Primary care has devolved into managing cholesterol levels and hemoglobin A1Cs and other health maintenance tests because Kaiser is very intent on having the best HEDIS scores. This emphasis tends to attenuate other general practice medical skills like lancing a boil (often referred to surgery) or examining a knee (immediate referral to ortho).

2.0
Jul 28, 2010
Recommend
CEO approval
Business Outlook

Pros

Good location Indeed there are some good Managers/Employees in this company too Founders had really good intention for forming this company

Cons

Frequency of Top and Sr. Mgmt change Only the paranoid can thrive If you can play politics, you can do any poor job and get promoted No respect for quality work Top and Sr. Mgmt totally out of touch with what is happening in the real world. Redundant work assignments - one to do the work, two to supervise

4.0
Jul 27, 2010
Recommend
CEO approval
Business Outlook

Pros

Perfect place for a work life balance. Great opportunities to move internally and grow. One of the best benefits package Depending on the group, you may have flexibility to work from home as well for limited number of days.

Cons

Too many processes since it is a large enterprise. Health care is the core business and not IT. So do not expect it to be the most efficient from IT perspective.

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Glassdoor has 16,846 Kaiser Permanente reviews submitted anonymously by Kaiser Permanente employees. Read employee reviews and ratings on Glassdoor to decide if Kaiser Permanente is right for you.