Kaiser Permanente reviews

3.8

68% would recommend to a friend

(14,827 total reviews)
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Gregory Adams

53% approve of CEO

62% positive business outlook

Kaiser Permanente has an employee rating of 3.8 out of 5 stars, based on 14,827 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaiser Permanente employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

15K reviews
3.0
Jul 3, 2010
Recommend
CEO approval
Business Outlook

Pros

KP is uniquely positioned in the health care industry as both a provider and insurer, and with health care reform in progress, it is interesting to have an insider's view of a major health care company's actions and reactions in this period of transition. While there are a lot of interesting projects going on throughout the company's administrative departments, as well as in the health care realm, and teams are very busy keeping up with various initiatives and trying to master a constantly changing environment, KP management seems to be very committed to preserving a work-life balance.

Cons

Leadership often opts to keep its distance from the details of the day-to-day work, problems, and obstacles of those tasked with getting the work done. Management's efforts to improve areas of the corporate culture that employees cite as needing improvement often seem half-hearted or lacking in substance.

1.0
Jul 2, 2010
Recommend
CEO approval
Business Outlook

Pros

1) Management is not results driven so you can pretty much do whatever you want. 2) No pressure to deliver anything of value. You get a nice yearly bonus if you just show up for work. 3) Come and go as you please.

Cons

1) Zero professional development. 2) Management focused on themselves moving up - not on developing their teams. 3) Very passive aggressive organization. 4) Senior leadership did not walk their talk. 5) Senior leaders are very traditional and have out of date thinking styles. Think Qwest (now defunct) type of leadership. 6) Physician, Health Plan and Union leadership put up a good front but behind closed doors very different story. 7) Care delivery people in general very unhappy. Middle management is lost. Senior management totally out of touch. Executives (about 30 of them) busy building glass walls (literally) to shut out the noise.

3.0
Jul 2, 2010
Recommend
CEO approval
Business Outlook

Pros

People are generally very nice - on the Malcom Baldrige personality rating - many "F's" or "feelers" here

Cons

Organized by the Unions, so it takes FOREVER to get process changes in place - we're not able to respond quickly enough to changes in the competitive environment. Mangers, depsite not being part of a union, are not able to negotiate for pay raises - pay raises are deteremined yearly by HR and handed out.

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Glassdoor has 16,845 Kaiser Permanente reviews submitted anonymously by Kaiser Permanente employees. Read employee reviews and ratings on Glassdoor to decide if Kaiser Permanente is right for you.