Kaiser Permanente reviews

3.8

68% would recommend to a friend

(14,824 total reviews)
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Gregory Adams

53% approve of CEO

62% positive business outlook

Kaiser Permanente has an employee rating of 3.8 out of 5 stars, based on 14,824 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaiser Permanente employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

15K reviews
3.0
Feb 14, 2010
Recommend
CEO approval
Business Outlook

Pros

The number one reason to work for Kaiser is the superior pay rate for pharmacy technicians compared with other employers and the outstanding benefits package for full time employees. Generally, co-workers are pleasant, but to be safe, you can't consider them your friends (you can't speak freely because you never know who you can trust).

Cons

In one word: management. Upper management is notorious for making poor decisions without consulting the people whom those decisions will affect; often they are so bad that the decisions have to be reversed because the fallout turns out to be intolerable. Middle management (mail order department in particular) creates a hostile work environment, harasses employees, berates employees for "drinking too much water" or "going to the bathroom too much." If you are not presently engaged in a conversation with a patient, you're vulnerable to being accused of not working (despite the fact that there are numerous tasks that need to be completed that do not involve conversing with patients). These are not the experiences of merely one employee, or even of a minority. Employees of the mail order department banded together and formed a petition against the department supervisor for these abuses and others (those who weren't too intimidated to add their signature).

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Glassdoor has 16,841 Kaiser Permanente reviews submitted anonymously by Kaiser Permanente employees. Read employee reviews and ratings on Glassdoor to decide if Kaiser Permanente is right for you.