Kaiser Permanente reviews

3.8

69% would recommend to a friend

(14,810 total reviews)
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Gregory Adams

53% approve of CEO

62% positive business outlook

Kaiser Permanente has an employee rating of 3.8 out of 5 stars, based on 14,810 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaiser Permanente employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

15K reviews
3.0
Dec 3, 2008
Recommend
CEO approval
Business Outlook

Pros

Good pay, great benefits (get full benefits for you and your family if you work 20 or more hours per week!) though the benefits slightly vary between management and union positions, great opportunities for learning and advancement if you can find out about them(!), discounts on OTC medications and eyewear (contact lenses and glasses), .

Cons

Generally poor communication throughout the organization! Often times, you find out about a new policy/protocol from causing an error or getting reprimanded first! Though this can vary depending on the manager you have. With my current manager, she has provided us with information (and implemented huddles) which I never received with my previous managers. Lazy employees who get away with it! Management can't do much or go up the chain of discipline with union workers. One major barrier is the laughable Labor Management Partnership. It is NOT a partnership. It's a joke. As a result, Kaiser could become an awesome powerhouse of a medical organization but they have lazy, unaccountable workers - from Housekeeping (EVS) to Leadership. Middle managers get a ton of work and responsiblity put on their plate. New managers do not get much in terms of training. They are overworked and unfairly scapegoated with a problem occurs in their department.

5.0
Dec 3, 2008
Recommend
CEO approval
Business Outlook

Pros

Kaiser's emphasis on healthy lifestyles, customer service, and the salary/benefits packages make this the only employer I was interested in pursuing after graduation. In my department, the staff and management get along well, and for the most part enjoy working together. It makes going to work pleasdant when you feel like you are working with friends.

Cons

Not all units are lucky enough to feel supported by management. Sometimes the same union rules that ensure fairness are not flexible enough. Decision about time off have to be made very far in advance and last minutes changes can be difficult.

4.0
Dec 2, 2008
Recommend
CEO approval
Business Outlook

Pros

There is a retirement pension, most companies do not have that important retirement benefit. And there are also great health care benefits that are in addition to salary. The salary is comparable. And the hours are 40 hours per week. The vacation amount is pretty good too. The job is stable, and I rarely worry about being downsized.

Cons

There is a lot of hierarchy. In order to advance your salary range, you must be promoted up the hierarchy. Performing the job at a higher level does not pay more, and does not necessarily lead to advancements up the hierarchy b/c that requires a different skill set (managerial).

Viewing 14707 - 14709 of 14,810 Reviews

Glassdoor has 16,826 Kaiser Permanente reviews submitted anonymously by Kaiser Permanente employees. Read employee reviews and ratings on Glassdoor to decide if Kaiser Permanente is right for you.