Kaiser Permanente reviews

3.8

69% would recommend to a friend

(14,810 total reviews)
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Gregory Adams

53% approve of CEO

62% positive business outlook

Kaiser Permanente has an employee rating of 3.8 out of 5 stars, based on 14,810 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaiser Permanente employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

15K reviews
3.0
Nov 26, 2008
Recommend
CEO approval
Business Outlook

Pros

In Northern California the physicians are wonderful and the Medical Group is very well run.

Cons

Insurance side of the business is taking the company on a downward spiral with "high deductible" plans that don't cover much and can't balance the risk pool. The company does not help the uninsured -- it has double speak about this that it calls "community benefit." The CEO spends his time writing policy books and spending members' dollars on a huge, unwieldy administrative staff that is full of redundancy, terribly slow to make decisions and full of in-fighting.

4.0
Nov 24, 2008
Recommend
CEO approval
Business Outlook

Pros

Kaiser is a stable company that affords many opportunities to hold many different roles within the company. You don't have to be stagnant and you're not pigeon holed if you don't want to be. Kaiser is also on the leading edge of technology in the healthcare world. We use this technology to make the end to end experience for the patient the best, easiest and least painful (paperwork wise) as possible. Kaiser keeps the focus of all it does on the patient experience and care while paying attention to the bottom line. And I'm sure the benefits can't be beat anywhere.

Cons

As with any company who has to follow government regulations, there is a lot of red tape to sort through. This is probably not the fault of Kaiser, but our having to comply with those regulations, in particular Sarbanes Oxley. Because of these regulations there has been some self imposed tightening down on roles so a task cannot get done without involving several/many people and increasing the cost and time it takes to get something done. Once again, probably not so much the fault of Kaiser, but gov't regulation. Other than that, recognition of a job well done is not always shown in tangible ways, but then again, it is very much dependent on who your manager is.

4.0
Nov 23, 2008
Recommend
CEO approval
Business Outlook

Pros

An opportunity to serve people and work with state of the art technology. You'll find everything from hand helds devices, to laptops and desktops, to servers of several kinds (windows, solaris, aix, linux, z/VM and z/OS). Technology is at the heart of delivering quality healthcare and you'll be in the thick of it in the IT organization.

Cons

the IT organization has poor management and everything is a priority 1

Viewing 14713 - 14715 of 14,810 Reviews

Glassdoor has 16,826 Kaiser Permanente reviews submitted anonymously by Kaiser Permanente employees. Read employee reviews and ratings on Glassdoor to decide if Kaiser Permanente is right for you.