Kaiser Permanente reviews

3.8

69% would recommend to a friend

(14,790 total reviews)
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Gregory Adams

54% approve of CEO

62% positive business outlook

Kaiser Permanente has an employee rating of 3.8 out of 5 stars, based on 14,790 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaiser Permanente employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

15K reviews
4.0
Jun 15, 2008
Recommend
CEO approval
Business Outlook

Pros

Primary focus is on member care and service rather than being profit-driven. This a refreshing change from the profit-driven corporation that I worked in. Great boss and co-workers. My boss is smart and cares a lot about his employees (and people in general). That along with my co-workers make it an enjoyable place to show up to work. Opportunity to work on interesting and challenging projects. There is always something new or really big going on. For example, HealthConnect is the largest electronic record system of it's kind (over 8M members). Good salary and benefits package. This is proven by many employees who have worked at Kaiser for decades! There is even a pension package which you're vested within 5 years of service. There is also a training incentive package to upkeep skills.

Cons

Very large organization which can be bureacratic and slow moving. I've encountered several classic 'Dilbert' moments. This can be infuriating at times when people are only focused on process and not results. For the most part, I've learned to deal with these situations work around the red-tape. There is also a chronic issue with accountability. Experience very high-level of leadership turnover in the IT department. I think change is good but this is ridiculous. I've had more managers in the same department than I can count on two hands and many of my co-workers would echo the same sentiment. Difficult to keep up with the marketplace (competition). Dealing with negative public perception at times on being a large HMO.

4.0
Jun 14, 2008
Recommend
CEO approval
Business Outlook

Pros

Work is interesting and challenging and there are opportunities for advancement. The group I work is bringing "cutting edge" technologies and methodologies to Kaiser...ironically outside of Kaiser they are mainstream.

Cons

Work life balance doesn't exist. Management will suck you dry if you let them. Hard to get management to recognize that you need additional resources and prioritize your work. Other downside is that you need to get consensus from a lot of different groups before you can make any changes.

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Glassdoor has 16,805 Kaiser Permanente reviews submitted anonymously by Kaiser Permanente employees. Read employee reviews and ratings on Glassdoor to decide if Kaiser Permanente is right for you.