Kaiser Permanente reviews

3.8

68% would recommend to a friend

(14,824 total reviews)
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Gregory Adams

53% approve of CEO

62% positive business outlook

Kaiser Permanente has an employee rating of 3.8 out of 5 stars, based on 14,824 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaiser Permanente employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

15K reviews
2.0
Oct 15, 2009
Recommend
CEO approval
Business Outlook

Pros

Good benefits, work-life balance and job stability. The cafeteria is also good, but at this point, I'm really grasping at straws.

Cons

Where do I start? Almost everything's a joke. From the incompetence & cost overruns of our IT dept to all the political infighting and bureaucracy, this place is a complete mess. Apparently this is what happens in a monstrously large organization that's not-for-profit. Most of the senior managers have been with the company forever. They've become thoroughly accustomed to the "Kaiser way," i.e. low quality work getting done at a snails pace through a process of tedious negotiations. Too many cooks in the kitchen, and there usually isn't an executive chef. Just a bunch of sous chefs running around like idiots. It's probably the least empowering environment possible because at the end of the day, you realize that your work has no real impact on the 160,000-employee monster known as Kaiser Permanente. If you're a young person looking to move up quickly, then this is definitely not the place for you. Here you'll be surrounded by a bunch of mediocre 9-to-5ers, and management will ask you to wait your turn regardless of your performance. On top of that, they have all these idiotic rules such as: raises are capped at 10%, or promotions can only be given after a certain number of performance evaluation cycles. They do a poor job of addressing underperformance, and they're horrible at rewarding excellence. And company culture? What company culture? It's just a job. Everybody shows up, puts in their hours, and goes home. That Thrive campaign? It's just a marketing gimmick. There isn't a single company policy that actually encourages their employees to "Thrive." Of course all of this depends on the department and manager, but generally speaking, this is what I've seen so far at Kaiser. Thrive, baby!

1.0
Apr 18, 2009
Recommend
CEO approval
Business Outlook

Pros

Benefits, bonuses, numerous locations to work.

Cons

With the economic downturn, hiring for the post part is frozen. Temporary workers are all dismissed. Employees who resign from jobs -- even those that that require a high degree of certification --are not being replaced. When an administrative person leaves their job, they are not replaced. Instead, their full time duties are given to another admin person who already has a full plate. This poor unfortunate person now does 80 hours of work but is paid for the same 40 hours as before. This is extremely unfair and probably illegal. In the meantime, the company continues to pay recruiters during a hiring freeze who have little to do.

3.0
Jul 30, 2008
Recommend
CEO approval
Business Outlook

Pros

Great benefits, and knowledge of employee staff. If you work for KP-IT, prepare to work hard and off hours if necessary. Tools and software are pretty current as KP does spend money on the latest technologies.

Cons

Morale. Senior management has constant re-org's and some ppl have to re-interview of their jobs. Senior management also schedules major releases around the holidays, and advises employees not to take any time off during the holidays (Thanksgiving, Christmas, and etc). Most of the talented ppl work for a few years and end up leaving as a result of senior management not keeping the employees happy.

Viewing 163 - 165 of 14,824 Reviews

Glassdoor has 16,841 Kaiser Permanente reviews submitted anonymously by Kaiser Permanente employees. Read employee reviews and ratings on Glassdoor to decide if Kaiser Permanente is right for you.