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      Kaplan

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      Kaplan reviews

      3.6

      66% would recommend to a friend

      (2,588 total reviews)

      Andrew S. Rosen

      77% approve of CEO

      64% positive business outlook

      Ratings by demographic groups

      Kaplan has an employee rating of 3.6 out of 5 stars, based on 2,588 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaplan employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

      Reviews by job title

      3K reviews
      2.0
      Mar 3, 2025

      Lack of Training, Poor Management, and High Turnover – Not Recommended for Welfare Roles

      Senior advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Diverse Student Body – Opportunity to work with international students from various cultural backgrounds. Valuable Experience – Gained insight into student welfare and administrative support. Supportive Colleagues – Built strong friendships with coworkers who shared similar challenges. Office Location – Central location with good transport links. Stepping Stone – Useful for gaining experience in education support. Despite the challenges.

      Cons

      Lack of Training – No formal preparation for handling student mental health concerns. Poor Management – Instances of staff bullying and lack of leadership support. Emotional Toll – No mental health resources are provided for staff in demanding roles. Underqualified Hiring – Positions are given to staff without the required experience or qualifications. High Turnover – Many staff left due to stress and dissatisfaction with management.

      Viewing 139 - 141 of 2,588 Reviews
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      ReviewsKaplan reviews

      Glassdoor has 2,794 Kaplan reviews submitted anonymously by Kaplan employees. Read employee reviews and ratings on Glassdoor to decide if Kaplan is right for you.