Kaplan reviews

3.6

66% would recommend to a friend

(2,588 total reviews)

Andrew S. Rosen

77% approve of CEO

64% positive business outlook

Kaplan has an employee rating of 3.6 out of 5 stars, based on 2,588 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaplan employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Nov 24, 2016

Modern employer and Marketing team

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1) Good pay for positions. 2) Other good benefits: pension contribution matching scheme, they'll pay for relevant courses, rail season ticket loan 3) Marketing Team culture: annual marketing team building sessions, monthly team meetings where encouraged to share tests and learnings, willingness to trial new things and desire to be a market leader 4) Business culture: desire to be top employer, charitable 5) Manchester office: enthusiastic and friendly reception staff, good location close to railway station but may relocate soon

Cons

1) Marketing Team culture: odd structure of teams and passage of work from "Campaign team" (email, print, partnerships channels) onto others, reduces ability for other marketing team members to co-develop strategies and campaigns and is quite frustrating. Not fault of team members but structure empowers one team more than others. V frustrating if not in the empowered team. Department should have channel managers that are separate to the Product Strategy managers for harmony, smarter workflow so can grow and develop in larger strides. 2) Business culture: Tutors rule. The Product area's cooperation are central to helping Marketing grow, however this is limited at times and more frustrating than the issue above.

3.0
Oct 31, 2016

Room to improve

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people to work with

Cons

Lot's of different processes across different parts of the business, very segregated.

3.0
Oct 15, 2016

Great place to earn!

Recommend
CEO approval
Business Outlook

Pros

Good money, great colleagues, and location is a boost.

Cons

Long hours, management lack of clear direction and strategy.

Viewing 2455 - 2457 of 2,588 Reviews

Glassdoor has 2,794 Kaplan reviews submitted anonymously by Kaplan employees. Read employee reviews and ratings on Glassdoor to decide if Kaplan is right for you.