Kaplan reviews

3.6

66% would recommend to a friend

(2,588 total reviews)

Andrew S. Rosen

77% approve of CEO

64% positive business outlook

Kaplan has an employee rating of 3.6 out of 5 stars, based on 2,588 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaplan employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Jul 26, 2010
Recommend
CEO approval
Business Outlook

Pros

Feels like you make a difference with several of the students. Lesson plans are well-produced and major changes happen in directions that make teaching more consistent and useful to students.

Cons

Several errata to products soon after each revision. More time could be spent on Development before release to public. Release dates are firm, making technical difficulties problematic when not fully tested. Class schedules also make it difficult to have a consistent 'weekend' as students are generally only available evenings or weekends. Finding an entire day off per week is usually possible, but getting two is harder.

2.0
Jun 30, 2010
Recommend
CEO approval
Business Outlook

Pros

Developing a relationship with some students who were studying long term was great. I enjoyed my colleagues who had the same position as I did. It was very convenient and they understood that as a full time student, I would sometimes have to take time off at the last minute.

Cons

Management seemed very incompetent and unwilling to try and change. It was unorganized. Full time employees were rude to part time employees. It is a customer service position, so dealing with upset customers wasn't the easiest.

Viewing 2479 - 2481 of 2,588 Reviews

Glassdoor has 2,794 Kaplan reviews submitted anonymously by Kaplan employees. Read employee reviews and ratings on Glassdoor to decide if Kaplan is right for you.