Is Kaplan a good company to work for?

Kaplan has an overall rating of 3.6 out of 5, based on over 2,793 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 66% of employees would recommend working at Kaplan to a friend and 64% have a positive outlook for the business. The best reviews about Kaplan have been left by employees working as Student Brand Ambassador , Campus Representative and LSAT Instructor .

Does Kaplan pay their employees well?

According to anonymously submitted Glassdoor reviews, Kaplan employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Kaplan. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Kaplan?

66% of Kaplan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Kaplan 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Kaplan?

Instructor (62) , Student Brand Ambassador (55) , Teacher (48) , Tutor (46) , Manager (41) , MCAT Instructor (36) , Director (29) , Admissions Advisor (27) , LSAT Instructor (22) , Student Advisor (20) , Admissions Representative (19) , Talent Coach (19) , Campus Representative (16) , Lecturer (16) , Customer Service Representative (15)

What are the pros of working at Kaplan according to real employee reviews?

"Great for people who are not afraid to jump in and work." ((in 197 reviews)); "The benefits are good if you can get yourself enough work for your hours to qualify for them." ((in 129 reviews)); "Great colleagues to work with" ((in 87 reviews)); "Good work/life balance" ((in 86 reviews)); "The hours are flexible and you get to choose which classes you wish to teach." ((in 86 reviews))

What are the cons of working at Kaplan according to real employee reviews?

"coming (generally only awarded after many years) and the pay is very low." ((in 165 reviews)); "HR management is poor very poor." ((in 158 reviews)); "They hire inexperienced people at a low salary and lock them in with policies that only allow for small % increases annually" ((in 80 reviews)); "Leadership is poor and does not accept constructive feedback from employees." ((in 31 reviews)); "Additionally, upper management would pull us aside to attack our character — not even our performance." ((in 25 reviews))

What are employees saying about Kaplan layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Kaplan layoffs and their outlook for job security at Kaplan in 2026.

What are the top reviewed Kaplan locations?

New York , Fort Lauderdale , Chicago , Orlando , La Crosse , Los Angeles , San Francisco , Boston , Atlanta , San Diego , Alpharetta , Washington , Sacramento , Philadelphia , Dallas , Houston , Austin , Tampa , Newark , Phoenix , Charlotte , San Antonio , Berkeley , White Plains , College Station , Nashville , Columbus , Saint Louis , Milwaukee , Indianapolis

Kaplan reviews

3.6

66% would recommend to a friend

(2,587 total reviews)

Andrew S. Rosen

77% approve of CEO

64% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,587 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Kaplan has an employee rating of 3.6 out of 5 stars, based on 2,587 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaplan employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

3K reviews

5.0

Oct 17, 2013

Working in Kaplan means you are working in a close community which treats you like a family member. Enjoyable.

Project manager

Recommend

CEO approval

Business Outlook

Pros

Flexibility of timings, Good HR Policies, Excellent Management

Cons

Since it is an education company, the projects are on the similar lines.

4.0

Jun 19, 2013

Good experience, flexible, independent

Campus representative

Recommend

CEO approval

Business Outlook

Pros

Worked independently to promote Kaplan products through postering, tabling around campus, attending events, making partnerships with clubs and societies and asking students to enter draws/ contests around campus. Made your own hours. Got to do a little bit of everything. Great pay for a student job. The supervisor for my area was really helpful.

Cons

Management was out of town, so communicated via phone/skype. Training ends up being more of a learn as you go thing because there isn't really anyone to show you. But that also allows you to be creative and apply the marketing techniques to your campus specifically. Since there was only a loose schedule sometimes it would be hard to motivate yourself to work the hours. Also, some things only take a short amount of time and you would have to come into campus to work for an hour. Although you could probably make yourself a schedule where you didn't necessarily have to do that.

2.0

May 23, 2013

Controlling

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The pay was good. Most of the management team was good at their positions

Cons

Upper management was aggressive and controlling.

Viewing 2503 - 2505 of 2,587 Reviews

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Kaplan

Kaplan reviews

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Reviews by job title

Working in Kaplan means you are working in a close community which treats you like a family member. Enjoyable.

Good experience, flexible, independent

Controlling

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