Kaplan reviews

3.6

65% would recommend to a friend

(2,587 total reviews)

Andrew S. Rosen

76% approve of CEO

63% positive business outlook

Kaplan has an employee rating of 3.6 out of 5 stars, based on 2,587 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaplan employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Sep 25, 2008
Recommend
CEO approval
Business Outlook

Pros

If you want to make a difference in people's lives, Kaplan is a great place to make a difference. People choose Kaplan for a variety of reasons, and it does provide an education that will always be a plus to the individual.

Cons

Management does not care about the individual, whether that be an employee or student. It is all about the numbers. Management has a churn'em and burn'em mentality when it comes to employees. The count on the turnover as part of the business model. You are not given the opportunity to grow within a position if you fail to reach the numbers, especially on the entry level positions.

4.0
Sep 23, 2008
Recommend
CEO approval
Business Outlook

Pros

Flexible Schedule, Fun to Work with kids, Compensation reasonable (with opportunities to earn more) and bonus incentives for score increases. also good experience for certain fields (education, etc)

Cons

lack of communication with senior employees, customer service issues- some families are hard to deal with, some kids are not motivated- just trying to throw money at the problem, expect you to be at their beck and call. they dont take into account that we have lives of our own!

3.0
Sep 21, 2008
Recommend
CEO approval
Business Outlook

Pros

It is the industry leader and the company has a firm hold on the competition. The benefits are pretty good. The people are bright and fun to work with. If you have an entrepreneurial spirit. and like having lots of autonomy and ownership, then you might love working at Kaplan.

Cons

12 hour days are part of the company culture and there's no overtime pay. Work-life balance is essentially non-existent, especially during the busy seasons. Field leadership is very important but is often very weak. This is not a M-F 9-5 type of job.

Viewing 2569 - 2571 of 2,587 Reviews

Glassdoor has 2,793 Kaplan reviews submitted anonymously by Kaplan employees. Read employee reviews and ratings on Glassdoor to decide if Kaplan is right for you.