Kaseya reviews

3.7

70% would recommend to a friend

(2,394 total reviews)

Rania Succar

58% approve of CEO

69% positive business outlook

Kaseya has an employee rating of 3.7 out of 5 stars, based on 2,394 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaseya employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Jun 19, 2025
Recommend
CEO approval
Business Outlook

Pros

• The company’s push for an IPO could drive improvements toward a more professional organization. • Decent benefits package, including health and wellness perks. • Some dedicated employees work hard to address systemic issues and improve operations.

Cons

• Awful mid-management lacks professionalism, with no clear leadership or vision, especially in Professional Services, leading to ad hoc work across departments. • Salaries are significantly below market rates, undervaluing skilled professionals. • Senior leadership operates dictatorially, stifling teamwork and innovation. • Corporate culture is toxic, marked by disorganization and poor communication. • The company prioritizes product sales over customer support, neglecting user needs. • A pyramidal, top-down structure drives good leaders out while poor ones linger. • Most employees are actively seeking new opportunities due to frustration with the environment.

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Kaseya Response
1y
Thank you for sharing your feedback. It's been shared with leadership as part of our ongoing effort to improve.
5.0
Jun 19, 2025

Good place to work

Recommend
CEO approval
Business Outlook

Pros

Everything from pay to work life balance

Cons

No cons as of now

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Kaseya Response
1y
Thank you for sharing your experience! So glad we could be part of your career story.
1.0
Jun 13, 2025
Recommend
CEO approval
Business Outlook

Pros

• You can succeed if you’re lucky enough to get a strong book of business. • A few supportive coworkers who genuinely want to help. • Potential for growth if you’re constantly closing and hitting numbers.

Cons

• Incredibly toxic work culture full of favoritism and frat-bro energy. • Your book of business is fixed, and your success depends heavily on luck and timing—not effort or skill. • No performance improvement plans. Miss quota once and you’re gone—no second chances, even if you’ve been working hard and problem-solving for your clients. • Hard work gets passed on to the next rep without acknowledgment when you’re let go. • Leadership is more focused on optics than fixing internal problems. • Promotions seem to be more about who you know than what you do.

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Kaseya Response
1y
We appreciate all the feedback here. While we understand not every experience is the same, it's important to note that employee reviews at Kaseya are entirely optional and never required. Our goal is to foster an environment where every team member feels empowered to share their honest perspective. Additionally, we’re committed to fostering a performance-driven culture based on transparency, accountability, and merit. While we recognize that every experience is difference, we continuously evaluate feedback to ensure fair practices and growth opportunities for all employees.
Viewing 214 - 216 of 2,394 Reviews

Glassdoor has 2,459 Kaseya reviews submitted anonymously by Kaseya employees. Read employee reviews and ratings on Glassdoor to decide if Kaseya is right for you.