Kaseya reviews

3.7

70% would recommend to a friend

(2,389 total reviews)

Rania Succar

57% approve of CEO

69% positive business outlook

Kaseya has an employee rating of 3.7 out of 5 stars, based on 2,389 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaseya employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Sep 3, 2018

Senior customer support Engineer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salary, WFH,food,Office Party ,you get chance to learn things

Cons

None for now, all seems cool

2.0
Jul 18, 2018
Recommend
CEO approval
Business Outlook

Pros

I can't speak for the other deparments, but at least in support everyone of your co-workers will be looking to help you. The current support management is working really hard to help the staff there.

Cons

- Huge Employee churn, every other week people would quit or get fired with no reasoning given - A place that should feel like a career maker, quickly turn into a stepping stone company with most people lasting a few months a lucky or unlucky few last a year before they want to leave. - You feel like there is a constant battle with all the other departments, and it quickly devolves into constant arguing and blaming other people. - If you go in as a support technician you will remain a support technician until leave, there is no moving to other departments for us. - They implemented SLAs and Ticket pickup requirements that do not make any sense and you are expected to solve quickly even when you don't have the backing of any of the other departments that are meant to help you. - When you are assigned a new module you are expected to be a specialist on it within weeks, despite only receiving an hour of training most of the time.

1.0
May 30, 2018

If only there was a zero star rating...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most co-workers are pleasant to work with, but only because they have a common goal, try to get a new job ASAP and leave the abusive environment and failing company

Cons

- unethical business practices - will fire you on the spot for no reason - financed by loans, company does not make money from sales - many managers abusive, verbally and some even throw things - don’t buy the unlimited vacation, it is a lie. So much work thrown at you you can’t even plan a surgery (which, they don’t have a proper dbl plan anyway so if you need heart surgery you won’t get paid)

Viewing 2275 - 2277 of 2,389 Reviews

Glassdoor has 2,454 Kaseya reviews submitted anonymously by Kaseya employees. Read employee reviews and ratings on Glassdoor to decide if Kaseya is right for you.