Kaseya reviews

3.7

70% would recommend to a friend

(2,388 total reviews)

Rania Succar

56% approve of CEO

70% positive business outlook

Kaseya has an employee rating of 3.7 out of 5 stars, based on 2,388 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaseya employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Mar 2, 2012

Empty Promises

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company is a player in its core market and trying to be a player in the enterprise market. In general they talk a good vision for the company and product. If equity options are part of your compensation you might actually get to "cash in".

Cons

Their vision seems to be more talk than walk. They don't seem to understand customer service and why its important. They have been consistently coming up short on execution in the areas of product development, partnerships, marketing, and customer service. There are many, many product issues. Poor treatment of employees upon separation --e.g. buying back of vested stock option grants at near zero value, no real severance (thats another way in which that "flex vacation plan" really works in their favor).

5.0
Jan 27, 2012
Recommend
CEO approval
Business Outlook

Pros

Wow. I was reading some of the reviews of the prior posts and was quite amazed. Is this the same company I work for? I have been here several years and have had tremendous growth and mentoring. And, the management has given me all of the tools and opportunities to advance and do more than I imagined. Pros - Where do I start? Work/Home life balance, technical, fun, great leadership, visionary. Just look at the Gartner Magic Quadrant Chart. Kaseya is actually in it for Visionaries! Pretty impressive!

Cons

A lot of people tend to complain way to much and Kaseya listens way too often. Writing this level of software can be technically challenging and not for your every day average developer. Not a place to work if you don't like technical challenges.

2.0
Jun 17, 2011
Recommend
CEO approval
Business Outlook

Pros

Talented, seasoned Senior management (industry experience) with a mission. At its core, the product is a useful solution. Kaseya is a fantastic marketing engine. Kaseya is a distributed company so getting a job, wherever you are, is possible.

Cons

A very political company wrought with fiefdoms which yields too much infighting, iconsistencies, poor comminication and middle managers who yield more power (in their respective areas) than they are qualified. Senior management turns a blind eye to this or moves the structure around frequently to address. Very poor communication and frequent last minute company/product changes. The Customer base is often aware of company/product changes before the employees. Distributed nature of the company makes communication difficult. Absolutely no training or investment in the employee. Very little mentoring or guidence. A high pressure environment, often with unrealistic targets and goals. As result, Kaseya has a very high employee turnover. Kaseya is a competive company that is racing to beat "all" of its competition (at the expense of the customer.) Pressure to release products, even if incomplete. Rebranded product integrations sometimes missing features but still pricey. Kaseya is a company guided by lawyers and built on 'legalese'. If you are an applicant, read your contracts closely. If a customer, read your license contracts closely. An unusual (vague) vacation policy. "Take it as you need it" is how it is phrased but there is negative pressure on you when time is actually taken ( generally from the middle management.)

Viewing 2380 - 2382 of 2,388 Reviews

Glassdoor has 2,453 Kaseya reviews submitted anonymously by Kaseya employees. Read employee reviews and ratings on Glassdoor to decide if Kaseya is right for you.