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Kastle Systems

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Kastle Systems reviews

3.0

47% would recommend to a friend

(217 total reviews)
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Haniel J. Lynn

60% approve of CEO

37% positive business outlook

Kastle Systems has an employee rating of 3.0 out of 5 stars, based on 217 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Kastle Systems employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

217 reviews
3.0
Aug 10, 2012
Recommend
CEO approval
Business Outlook

Pros

The people who work there and have not yet become disillusioned

Cons

Frustrations with the ownership. "You can't drive a truck cross-country if you strip the components in its engine and fail to employ the mechanics to fix it! Flashy new rims cannot mask the missing front axles"

4.0
Jun 22, 2012

Enjoyable, yet Challenging Work Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have worked for Kastle now for about a year and a half and it is a breath of fresh air for me, someone who has come from a much larger company (80,000+ employees nationwide). At the previous company I felt like 1 out of 80,000. They could care less if I quit the next day because there was someone programmed to replace me. It was very impersonal. For someone who has gone from being showered with competitive benefits and constant appreciation to Kastle, I would choose Kastle all day! I rather love coming to work with mediocre benefits, than dread every day but with plaques on the wall. At Kastle, there is definitely a genuine concern for employees both personally and professionally. I enjoy that I'm not micromanaged and every day isn't monotonous. The work load can be heavy and at times overwhelming but I enjoy the challenges. Hats are shared, but I look at it as an opportunity to learn more about all departments of Kastle. No, you aren't constantly praised for a job well done, but I also don't expect to receive praise for what is expected of me. Even my exceptional work isn't for personal praise, but to keep our customer's happy. With the right attitude and best foot forward, I find that I am appreciated here internally and externally. Ultimately, if you never grasp the FULL picture of a company's mission and goals, then you won't appreciate your role and how it contributes to the FULL picture. Kastle Rocks!

Cons

As mentioned above, some might find what I've stated as cons (work load, overlfow of responsibilities, and employee appreciation). At the end of the day, every company will have its list of issues that could be resolved. The benefits are not up to par with what I'm used to, but it does its job. The cons I share in my opinion are things that have potential to being resolved provided there is feedback with ideas or solutions, rather than complaints.

1.0
Jun 12, 2012

Overworked and Underpaid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-The clients. The commercial real estate industry has a large number of charismatic people who are GREAT to work with. -The people on the "front line". The operators, the technicians, the CS reps-- these are the people who truly deserve the money and recognition. -The company culture OUTSIDE of the workplace. While working at Kastle is awful, the employees all share in the misery and are all great friends in and outside of work

Cons

-Awful pay for the amount of stress put on employees -Terrible management and NO leadership -The "company vision" is a crock. They want to be one of the top places to work, yet treat their employees like trash. They want Kastle to be not only the clients' top security provider, but their top service provider. Yet they are cutting funds in every direction, don't have enough employees, and stretch their employees so thin, that the "good" people aren't even "good" anymore, or else they just bail and go work somewhere else. -Employees are NEVER acknowledged for what they do right and are not appreciated. There is constant criticism no matter what. -This company is a sinking ship. Clients only stay because of key individuals that they trust, not because they trust the products, services, or company as a whole. People who work here need to get out while they can. If a few important people leave (and I don't mean the higher ups, they could leave and this company would function fine), then the company is screwed. I'm talking about the programmers who know everything, the Support team that works around the clock, and the service and installation managers.

Viewing 205 - 207 of 217 Reviews

Glassdoor has 231 Kastle Systems reviews submitted anonymously by Kastle Systems employees. Read employee reviews and ratings on Glassdoor to decide if Kastle Systems is right for you.