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      Kelly

      Engaged Employer

      Kelly reviews

      3.6

      71% would recommend to a friend

      (6,842 total reviews)
      avatar

      Chris Layden

      81% approve of CEO

      62% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.7

      Work/Life balance

      3.5

      Culture & values

      3.4

      Senior management

      3.4

      Career opportunities

      3.2

      Compensation and benefits

      Kelly has an employee rating of 3.6 out of 5 stars, based on 6,842 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kelly employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      1.0
      Oct 2, 2013

      SAO Recruiter

      Sao recruiter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Coworkers - some of best in the business.

      Cons

      Upper management treats all people as if they are disposable. Very high burnout- contsantly recruiters resigning. Constant org changes and layoffs. No stabilty whatsoever. I am a very high performer and I still am on the team, however in about 2 years I have already seen at least 8 to 10 people laid off. I am just a cog in the wheel, no individual thanks or appreciation notes. I would recommend you look elsewhere if you need stability. Recruiters are constantly walking on eggshells.

      1.0
      Aug 19, 2013

      This Job Sucks!!!!!

      At home advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working from home and no commute

      Cons

      LOW Pay! 10 per hour. 6 weeks of training and leave training without a clue of whats going on. Everything is based of customer satisfaction surveys. Every survey I received was because customer was not happy with Apple or the product, but my job was at stake because of customers not satisfied with Apple. You receive fake test phone calls when calls volume is low. Calls from management creating fake cases and fake surveys. Bonus constantly changing, no bonus over 60 dollars. Force advisors to do screen share with customer, because Kelly is unable to compete with Enterprise. Force screen share to boost stats and survey scores. Practice being a happy ROBOT! This is not regular customer service/tech support pay is to Low for the amount of BS you have to put up with! You will dreed logging in each day and pray you phone does not ring! I have worked customer service for years and did not dreed my phone ringing! To sum it Up! THIS JOB SUCKS!!!!

      1.0
      Jun 18, 2013

      Kelly Connect-Apple

      Technical advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work at home, no drug test, weekly pay, all equipment is provided included an iMac.

      Cons

      Trainers & Mentors are completely clueless. No one will answer a question because either they don't know the answer or they were told not to give out information. You can tell they are reading off index cards when they address the training class. Test are ambiguous and often have more than one right answer, If you do not get an 80% you will not be allowed to continue. Every single person we encountered during training was completely full of it. Started with 73 people and ended up with 14. Apple will pay you $14/hr. to do what Kelly is paying you $9.15 to do. Not worth the aggravation at all.

      Viewing 76 - 78 of 6,842 Reviews
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