Kelly reviews

3.8

73% would recommend to a friend

(1,625 total reviews)
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Chris Layden

84% approve of CEO

67% positive business outlook

Reviews by job title

2K reviews

Reviews about "Compensation"

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4.0
Apr 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Good pay Remote Possibility for 4 days a week 4x10 Everything provided (computer) Good surpervisors, bad upper management.

Cons

Abusive customers on the phone, hard to deal with sometimes but there is policies in place Need a lot of technical knowhow (for ios, not applicable for billing) Tier2 support can be a hassle to communicate with Typical call center hours (9am to 9pm) and call center blocks (early or late) Equipment failures are mostly on you, you do not get compensated Unfair metrics, heavily relying on customer metrics If you get stuck mid call its on you and the customer is waiting on the phone,

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Kelly Response
3y
We’re happy to know that you would recommend Kelly to a friend. Thank you for the review.
4.0
Apr 25, 2023

Content moderator

Recommend
CEO approval
Business Outlook

Pros

repaying after quitting. health incentives

Cons

low salary and that is it

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Kelly Response
3y
We want you to know that your review did not go unnoticed.
3.0
Apr 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote position Aways opportunity for extra shifts Some perks & benefits shift swapping

Cons

Low starting pay Evening shifts are available , mornings are usually taken, most opportunities within company are evening shifts. No Maternity leave Discrepancies with earned bonuses

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Kelly Response
3y
Thank you for the detailed review and advice.
Viewing 109 - 111 of 1,625 Reviews

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