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      Kelly

      Engaged Employer

      Kelly reviews

      3.7

      72% would recommend to a friend

      (6,846 total reviews)
      avatar

      Chris Layden

      82% approve of CEO

      64% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Work/Life balance

      3.6

      Culture & values

      3.4

      Senior management

      3.4

      Career opportunities

      3.2

      Compensation and benefits

      Kelly has an employee rating of 3.7 out of 5 stars, based on 6,846 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kelly employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      1.0
      Aug 8, 2024

      Terrible

      Substitute teacher
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some of the kids can be nice to teaxh

      Cons

      Overall horrible. Districts treat substitutes, eveb those with a full teaching license, like dirt, let stufrnts vetbally abuse and disrespect subs, and Districts lie all the time as to job availabilit. Kelly lets them get away with it; all Kelly cares about is making money

      3.0
      Jul 29, 2024

      Not a bad experience, could be improved upon

      Applecare account, billing, and technical support rep
      Recommend
      CEO approval
      Business Outlook

      Pros

      The position was remote, ability to advance to added LoBs, Weekly pay, easy job as long as you understood the tools, and equipment provided by the company, The Trainers, Nesting Leads, and Team Leads I encountered were phenomenal. Most customers were pleasant and left good surveys, Call volume. Metrics are easy to meet for the most part if procedure is followed.

      Cons

      The training was way too rushed for the final LoB before moving up to T2 without ample time and training for the added tools. Advancement does not always include a pay increase even if you can resolve multiple customer issues in one call unless the procedure requires escalation. Staffing can be difficult to contact at times regarding time, pay, or medical tickets, and can be extremely stressful as PTO or time-off is not always approved even when submitted months in advance. Call volume for a con as well because depending on preference. Call grading can differ depending on the person listening to the call, which confuses advisors if you are following correct articles and procedures, and clarification on why is hard to come by.

      5.0
      Jul 26, 2024

      2 years experience leaner job

      Hotel cleaner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Important Keeping a clean and tidy home is essential for maintaining good health, productivity, and overall well-being. Cleanliness is not just about aesthetics; it is also about creating a healthy and safe environment for yourself and your loved ones.

      Cons

      A cleaning manager is a professional who leads the cleaning department inside a hotel

      Viewing 217 - 219 of 6,846 Reviews
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      ReviewsKelly reviews

      Glassdoor has 9,305 Kelly reviews submitted anonymously by Kelly employees. Read employee reviews and ratings on Glassdoor to decide if Kelly is right for you.