Kemper reviews

3.6

66% would recommend to a friend

(2,366 total reviews)

C. Thomas Evans, Jr.

30% approve of CEO

49% positive business outlook

Kemper has an employee rating of 3.6 out of 5 stars, based on 2,366 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kemper employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Mar 29, 2019
Recommend
CEO approval
Business Outlook

Pros

Amount of paid holidays & PTO accrual. Competitive salary. Excellent on onboarding. $1000 match of HSA

Cons

Incredibly high volume- over 120 exposures each month for 1.5 yrs straight. Receive full claim load when you take PTO for 1 day. You only get taken off claims when you take 2 or more PTO days. Very high turnover...claims departments have been hiring non-stop for over 3 yrs. Dental plan has a $1500 max...that is not a max out of pocket...the plan only pays $1500 & it includes cleanings. Don't get a cavity or root canal or your year will be mostly out of pocket. Medical has very high deductibles. 20% copay after deductible is met. Since Kemper/Infinity merger has taken place, senior management has taken the worst from each company. Infinity lost their bonus. Kemper had 24 weeks of benefit deductions so the 2 months with 3 checks, there was 1 check with no benefit deductions. Now Kemper employees have benefit deductions on every check & the benefits are more expensive.

1.0
Mar 21, 2019

Don’t apply

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I love my coworkers on my team.

Cons

No raises. No rewards. Changing the office cubes so we can cram as many sardines in as we can with low low walls staring at each other. Call center environment even though we are not part of a call center. Extremely unrealistic expectations. Always way too much work and not enough people. They pile more on but don’t adjust the turn around time. No positive feedback for anyone. They look for ways to nitpick you and knock you down. Major layoffs after merge with Infinity Insurance. Many people looking elsewhere. You have to accrue vacation time, so many hours per pay period, so it is difficult to take any vacation until later in the year, everyone at the same time .

Viewing 1993 - 1995 of 2,366 Reviews

Glassdoor has 2,452 Kemper reviews submitted anonymously by Kemper employees. Read employee reviews and ratings on Glassdoor to decide if Kemper is right for you.