Is Kemper a good company to work for?

Kemper has an overall rating of 3.6 out of 5, based on over 2,447 reviews left anonymously by employees. This rating has been stable over the past 12 months. 66% of employees would recommend working at Kemper to a friend and 53% have a positive outlook for the business. The best reviews about Kemper have been left by employees working as District Manager , Claims Manager and Talent Acquisition Specialist .

Does Kemper pay their employees well?

According to anonymously submitted Glassdoor reviews, Kemper employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Kemper. This rating has been stable over the past 12 months.

How satisfied are employees working at Kemper?

66% of Kemper employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Kemper 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Kemper?

Claims Adjuster (187) , Insurance Agent (46) , Customer Service Representative (45) , Manager (45) , Auto Liability Claims Adjuster (43) , Claims Adjuster Trainee (36) , Director (29) , Claims Manager (25) , Senior Manager (23) , Paralegal (22) , Total Loss Adjuster (22) , Auto Liability Adjuster (21) , FNOL Representative (20) , Auto Damage Appraiser (18) , Bodily Injury Claims Adjuster (18)

What are the pros of working at Kemper according to real employee reviews?

"Benefits was great and outstanding" ((in 230 reviews)); "Good pay if you work hard and have leads" ((in 136 reviews)); "Great people to work with and for!" ((in 123 reviews)); "The training is great and ongoing." ((in 83 reviews)); "Culture is great." ((in 83 reviews))

What are the cons of working at Kemper according to real employee reviews?

"Poor upper management." ((in 46 reviews)); "No bonuses and can take 6 months before raise to show up in your check after raise approval" ((in 40 reviews)); "There has been 2 massive layoffs in 6 months leaving hundreds of employees without jobs." ((in 29 reviews)); "Poor communication" ((in 17 reviews)); "Sometimes work load can be intense" ((in 14 reviews))

What are employees saying about Kemper layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Kemper layoffs and their outlook for job security at Kemper in 2026.

What Kemper locations have received the highest employee ratings?

Glendale , Orlando , San Antonio , Anaheim , McAllen , Lake Mary , Doral , Henderson , Tampa , Alpharetta

Kemper reviews

3.6

66% would recommend to a friend

(2,362 total reviews)

C. Thomas Evans, Jr.

43% approve of CEO

53% positive business outlook

Ratings by category

3.8

Work/Life balance

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.6

Career opportunities

3.5

Culture & values

3.3

Senior management

Kemper has an employee rating of 3.6 out of 5 stars, based on 2,362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kemper employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Nov 18, 2009

Avoid Like The Plague

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Excellent salary for the area; especially the Scranton, PA area Very casual work environment Great co-workers (for the most part)

Cons

Management doesn’t have a clue Supervisory level doesn’t have a clue You are treated awfully by anyone above you Hard work is not respected Extreme stressful environment Customer Service is not aimed at helping the customer You get plenty of vacation time, but can never actually use it Technology used is very outdated

2.0

Oct 8, 2009

Family friendly place but not great for star performers

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Unitrin is supportive of a work life balance Unitrin has a good benefits Unitrin is a very stable company Unitrin is growing alot

Cons

Career advancement is difficult if you are not one of the gang Management will pigeon hole you and attempt to keep you in that role forever

4.0

Sep 24, 2009

It pays the bills but not likely to offer advancement opportunities if you are interested in moving up.

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

The work environment is plesant with a safe location. Pay is commensurate with the industry standards for this position. The benefits package has been fine...hopefully our 401k's will recover in the near future. It's not a bad company to work for, but like other businesses they are cutting corners with the workforce. I would recommend it as a good place to work.

Cons

Until recently, it appeared that job security was good if you were performing your job satisfactorily, but there were some layoffs, and an entire units function is being moved down south. Can't say if this is soley due to cutting expenses related to the economic downturn, but it does make you realize that there isn't really much job security anymore. The work load can be a challenge for the amount of hours you have to put into a day. We'd all like enough hours to do our jobs in the manner in which we are expected, but the amount of files assigned make that difficult. Generally, each employee wants to provided great service on new losses in a timely manner as expected. The weekly volume makes it difficult to adjust and close out the mass of existing files.

Viewing 2350 - 2352 of 2,362 Reviews

Jobs at Kemper

Office Clerk (Part-time)

Office Clerk (Part-Time)

Office Clerk (Part-Time)

Office Clerk (Part-Time)

Office Clerk Full-time

Kemper

Kemper reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Avoid Like The Plague

Family friendly place but not great for star performers

It pays the bills but not likely to offer advancement opportunities if you are interested in moving up.

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