Does Kessler Collection pay their employees well?

According to anonymously submitted Glassdoor reviews, Kessler Collection employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Kessler Collection. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Kessler Collection?

60% of Kessler Collection employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Kessler Collection 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Kessler Collection?

Front Desk Agent (7) , Manager (7) , Server (5) , Bartender (4) , Administrative Assistant (3) , Banquet Server (3) , Director (3) , General Manager (3) , Restaurant Manager (3) , Assistant Food and Beverage Manager (2) , Bellman (2) , Cocktail Server (2) , Concierge Lounge Host (2) , Cook (2) , Director of Human Resources (2)

What are the pros of working at Kessler Collection according to real employee reviews?

"Great people to work with" ((in 7 reviews)); "Coworkers are great" ((in 6 reviews)); "Ample growth opportunities for operational employees." ((in 5 reviews)); "opportunities to grow & develop" ((in 5 reviews)); "Diverse work environment, Enriching culture, One of the most innovative hospitality companies, Commitment to Fine Arts, Great locations in United States" ((in 4 reviews))

What are the cons of working at Kessler Collection according to real employee reviews?

"Bad management." ((in 13 reviews)); "Upper management at corporate is horrible!" ((in 10 reviews)); "Managers are bad, lots of chaos, people promise you things that will most likely not happen" ((in 8 reviews)); "Low salaries compared to the market." ((in 5 reviews)); "The Kessler culture was crammed down the throats of the employees but never upheld by corporate or the real people in power." ((in 5 reviews))

What are the top reviewed Kessler Collection locations?

Savannah , Orlando , Charleston , Saint Augustine , Mountain Brook , Charlotte , Greenville , Asheville , Jacksonville , Beaver Creek , Celebration , Minneapolis , Avon , Jersey City , Birmingham , Los Angeles , Summerville , Columbia , Beaver Creek

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Kessler Collection

Kessler Collection reviews

3.7

60% would recommend to a friend

(222 total reviews)

Richard C. Kessler

76% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Career opportunities

3.6

Compensation and benefits

3.4

Culture & values

3.4

Senior management

3.3

Work/Life balance

Kessler Collection has an employee rating of 3.7 out of 5 stars, based on 222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kessler Collection employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

222 reviews

3.0

Jul 15, 2019

Large Corporate Oversight

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Association with Marriott provides discounts and opens a lot of opportunities.

Cons

Corporate team has some unrealistic fiscal goals despite best efforts of operation team.

2.0

Jun 6, 2018

Colorado

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Beaver Creek Village has lots to offer during any season. This property is centrally located.

Cons

This property does not hire from within. They tend do hire their friends or people who do not have a great understanding of job so as to not have a work life balance. Insurance is poor/too expensive. Management does not care for the employees (Grand Performers)

Kessler Collection Response

We appreciate and thank you for your feedback. Succession planning and Grand Performer growth and development has always been a big part of our culture. I am sorry that you did not have this experience while you were with us. We wish you all the best in the future.

5.0

Mar 20, 2018

Extraordinary Times

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Other companies are not expanding with the drive the Kessler Collection has yet still manages to keep hold of that unique bohemian culture. Grand Performers love to work here. Casa Monica has a family feel from the senior leaders to all of us. If you ask for opportunities then you can get them and get ready for future promotions. Those that leave so soon after starting may not be ready for a luxury hotel career. Task force sounds a great stepping stone to stretching your job knowledge.

Cons

Keep on growing but ensure the love is spread to all properties. There are some experienced people who could share their ideas if someone would listen.

Kessler Collection Response

Thank you for taking the time to write this review! We are so happy to hear that you LOVE to work at the Kessler Collection. Internal promotion is a big part of our culture and we are pleased to provide the opportunity for growth as we expand.

Viewing 37 - 39 of 222 Reviews

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Extraordinary Times

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