Kessler Collection reviews

3.7

60% would recommend to a friend

(222 total reviews)

Richard C. Kessler

76% approve of CEO

63% positive business outlook

Kessler Collection has an employee rating of 3.7 out of 5 stars, based on 222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kessler Collection employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

222 reviews
1.0
Dec 1, 2015

Server/Trainer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Worked with some great people, Had some great guests

Cons

Over worked, servers, run their own food , bus, expo, room service, no breaks, long hours, 10 hours shifts. Servers Do EVERYTHING. from cleaning bird droppings, to washing dishes, grossly understaffed, front and back house, lazy management, "owners" do not care about this property, can not give good service because doing too many tasks, no tools that we need, no appreciation, everyone in F&B is over worked and negative, turn over rate is incredible, from F&B managers and staff. frustrated everyday. Required to Work closing shifts (until 1 am sometimes) and Am shifts at 6am, ridiculous, People think it is a Marriott, but it is far cry from being a Marriott or a real hotel and restaurant. (Restaurant is in Lobby) Kesslers sold it, so the do not care and it shows. The place should be condemed

2.0
Nov 30, 2015

Waste of Time

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great employees, Beautiful hotels, Good travel benefits

Cons

Management is rude and stiff, Corporate creates fear in employees, Very stiff environment!

1.0
Oct 21, 2015

Don't Waste Your Time

Recommend
CEO approval
Business Outlook

Pros

Trail by fire. Constant turnover so you'll get great experience. Staff that works for you does a great job.

Cons

Constant turnover. Corporate doesn't give you the tools to succeed and has you work multiple jobs without paying you for it. Corporate wants change but doesn't have the people in place for it and doesn't want to pay for it.

Viewing 211 - 213 of 222 Reviews

Glassdoor has 226 Kessler Collection reviews submitted anonymously by Kessler Collection employees. Read employee reviews and ratings on Glassdoor to decide if Kessler Collection is right for you.