Kessler Collection reviews

3.7

60% would recommend to a friend

(222 total reviews)

Richard C. Kessler

76% approve of CEO

63% positive business outlook

Kessler Collection has an employee rating of 3.7 out of 5 stars, based on 222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kessler Collection employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

222 reviews
1.0
Apr 14, 2013

Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working w/ world travelers , and a broad range of high end clientele.

Cons

Corporate, Management, Greed, Lies, False sense of establishment and career growth choices, Low Pay at a level of taking advantage of, Management Long Hours on Salary w/ no overtime, False sense of company culture, "family business," this place will suck the life out of you in your not careful.

3.0
Aug 4, 2022

It could be worse. It could be better.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Anything you need to succeed at your job they'll provide. Most the time, direct management is understanding with personal matters. Nice people mostly. Quarterly parties. Beautiful properties. Decent benefits. Free certification opportunities

Cons

They will promise you advancement and never follow through. Their policy on call outs and tardiness is pretty extreme ie. You call out sick and provide doctor's note you still get written up which in turn disqualifies you for 90 days for promotion. CEO can't get out of his own way. Terrible food but it's free. No Christmas bonus. Unfair compensation ie 2 or more people will be paid the same wage but one is responsible for far more than the others,but because of title, is paid the same.

1.0
Feb 29, 2020

Toxic Culture

Recommend
CEO approval
Business Outlook

Pros

This franchise is an autograph collection, gets to fly the Marriott Flag

Cons

Broken promises, terrible miss-treats of associates, low paying hourly jobs causing for high turnover on a very demanding industry.Corporate, CEO's, COO's and VP's over run hotels day to day miss-treating front line associates. Health benefits are horrible with high deductibles. Career growth and development is something this corporation seems to not understand.

Viewing 25 - 27 of 222 Reviews

Glassdoor has 226 Kessler Collection reviews submitted anonymously by Kessler Collection employees. Read employee reviews and ratings on Glassdoor to decide if Kessler Collection is right for you.