KeyBank Relationship Associate reviews

3.2

67% would recommend to a friend

(101 total reviews)
avatar

Chris Gorman

46% approve of CEO

67% positive business outlook

Relationship Associate employees have rated KeyBank with 3.2 out of 5 stars, based on 101 company reviews on Glassdoor. This indicates that most Relationship Associate professionals have a good working experience there. KeyBank is rated in line with the average (within 1 standard deviation) by Relationship Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

101 reviews
5.0
Sep 12, 2023
Recommend
CEO approval
Business Outlook

Pros

great leadership, promotion opportunity and colleagues

Cons

smaller bank (regional) but has all product offerings go larger bank

5.0
Aug 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Career Opportunities: KeyBank is a large financial institution with numerous career paths. This can provide you with various opportunities for advancement and professional growth. Benefits Package: KeyBank typically offers competitive benefits packages to its employees, which may include health insurance, retirement plans, paid time off, and more. Training and Development: The bank often invests in employee training and development programs, which can enhance your skills and knowledge in the banking and financial industry. Stability: Working for a well-established bank like KeyBank can offer a sense of job security, especially during economic downturns. Community Involvement: KeyBank is known for its commitment to community involvement and philanthropic efforts. If you value corporate social responsibility, you may appreciate the bank's initiatives in this area.

Cons

Workload and Stress: The banking industry can be demanding, with high workloads and stressful situations, especially during busy periods or economic challenges. Sales Targets: Many positions in banking, particularly in branches, come with sales targets or quotas. Meeting these targets can be challenging and may lead to pressure to sell products. Competition: Competition for promotions and higher-level positions within a large organization like KeyBank can be fierce, and advancement may require significant effort. Work-Life Balance: Like many financial institutions, KeyBank may require employees to work long hours or irregular schedules, which can impact work-life balance. Customer Challenges: Dealing with difficult customers or handling customer complaints can be a challenging aspect of working in banking. Location Dependency: The availability of career opportunities within KeyBank may be limited to specific geographic regions, so your location can significantly impact your job prospects.

2.0
Jun 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Technology is up to date, processes are solid, work provided tools are excellent, and work hours are average for banking.

Cons

Management is inconsistent. Many in leadership role are unsuitable for positive work environment. Positions go unfilled and goals are often not met, which affects your pay negatively (bonuses). Favoritism is a HUGE problem. Investment Advisors mostly try to remain hands off, but pressure to perform so they get paid (70% commission for 5% involvement). Employees are unhappy EVERYWHERE. There's an internal board people post on that proves it.

Viewing 10 - 12 of 101 Reviews

Glassdoor has 3,824 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.