Is KeyBank a good company to work for as a Relationship Associate?

Relationship Associate professionals working at KeyBank have rated their employer with 3.2 out of 5 stars in 101 Glassdoor reviews. This is a lower than average score with the overall rating of KeyBank employees being 3.6 out of 5 stars. Search open Relationship Associate Jobs at KeyBank now and start preparing for your job interview by browsing frequently asked Relationship Associate interview questions at KeyBank .

Does KeyBank pay Relationship Associate employees well?

Relationship Associate professionals rate their compensation and benefits at KeyBank with 3.7 out of 5 stars based on 101 anonymously submitted employee reviews. This is 5.6% better than the company average rating for salary and benefits. Find out more about Relationship Associate salaries at KeyBank.

What are the top reviewed jobs at KeyBank?

Personal Banker (305) , Branch Manager (143) , Teller (127) , Bank Teller (120) , Lead Teller (102) , Relationship Manager (82) , Financial Wellness Consultant (71) , Analyst (69) , Licensed Relationship Manager (49) , Customer Service Representative (40) , Intern (37) , Manager (37) , Retail Banking Intern (36) , Private Client Banker (32) , Account Manager (22)

What are the pros of working at KeyBank according to real employee reviews?

"Good Benefits and Perk." ((in 311 reviews)); "I feel my pay is good to excellent in the market and compared to other banks." ((in 204 reviews)); "Great people throughout the company who want to help you be successful personally and professionally." ((in 199 reviews)); "Good work life balance if you are not in Investment Banking" ((in 180 reviews)); "Great benefits and time off" ((in 65 reviews))

What are the cons of working at KeyBank according to real employee reviews?

"Corporate management is poor" ((in 149 reviews)); "No training manuals or formalized training." ((in 80 reviews)); "Horrible upper management; some of them don't even understand the reports that they use to write up the employees for performance improvement plans." ((in 72 reviews)); "Was a part time teller, but the branch manager kept pushing more and more duties on me, most of which were supposed to be the lead tellers responsibilities." ((in 28 reviews)); "There is some favoritism and certain departments are a bit of a "boys club."" ((in 26 reviews))

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KeyBank

KeyBank Relationship Associate reviews

3.2

67% would recommend to a friend

(101 total reviews)

Chris Gorman

46% approve of CEO

67% positive business outlook

Ratings by category

4.0

Culture & values

3.8

Diversity & inclusion

3.8

Career opportunities

3.7

Compensation and benefits

3.3

Work/Life balance

3.0

Senior management

Relationship Associate employees have rated KeyBank with 3.2 out of 5 stars, based on 101 company reviews on Glassdoor. This indicates that most Relationship Associate professionals have a good working experience there. KeyBank is rated in line with the average (within 1 standard deviation) by Relationship Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

101 reviews

2.0

Mar 9, 2022

Don't Work for KeyBank

Relationship banker

Recommend

CEO approval

Business Outlook

Pros

higher base pay than other bank

Cons

KeyBank is stuck in a dividend stock trap and are required to pay out 75% of income to shareholders in the form of dividends. This massive cash outflow makes it impossible for KeyBank to upgrade the infrastructure, property train or staff key departments. It feels to me like the long term employees of KeyBank are the victims in an abusive relationship, and have yet to realize they can just walk away .

1.0

Jan 19, 2022

Terrible workplace

Relationship banker

Recommend

CEO approval

Business Outlook

Pros

None that I can think of

Cons

So many I cannot list

4.0

Jan 19, 2022

overall good

Relationship manager

Recommend

CEO approval

Business Outlook

Pros

Good work environment, Good upper management support. Simplified job.

Cons

Lots of recent changes to management and comp plan.

Viewing 25 - 27 of 101 Reviews

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KeyBank Relationship Associate reviews

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Don't Work for KeyBank

Terrible workplace

overall good

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