KeyBank reviews

3.6

58% would recommend to a friend

(3,515 total reviews)
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Chris Gorman

64% approve of CEO

52% positive business outlook

KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,515 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Dec 4, 2015
Recommend
CEO approval
Business Outlook

Pros

I worked for 11 months and I have the opportunity to meet great co-workers especially one teller that worked for the bank for 15 years, awesome guy and knew inside and out proceedings and loopholes to avoid the terrible operational issues on the bank. No other Pros really other than a 25 min commute for me.

Cons

Management was terrible and with no clue, always under pressure and most of the time sick or with personal issues. Management in order to look good on "paper" ask these branches to open these "hassle free" accounts in order to show production, fake production.Other cons are bad product to offer, terrible softwares and old interfaces, bad support areas, terrible back offices.

4.0
Dec 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Easy laid back job for most part. Not too complicated and easy to understand what is expect of you while here

Cons

Angry clients with any customer service job. Low hourly pay which is frustrating. Barely make above the poverty line not good

4.0
Nov 30, 2015
Recommend
CEO approval
Business Outlook

Pros

Strong Northern US banking footprint, leader in the industry of business and home loans and community involvement

Cons

Volatile banking industry in Clevleand

Viewing 3139 - 3141 of 3,515 Reviews

Glassdoor has 3,825 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.