Is KeyBank a good company to work for?

KeyBank has an overall rating of 3.6 out of 5, based on over 3,821 reviews left anonymously by employees. This rating has been stable over the past 12 months. 60% of employees would recommend working at KeyBank to a friend and 53% have a positive outlook for the business. The best reviews about KeyBank have been left by employees working as Quantitative Analyst , Financial Analyst and Intern .

Does KeyBank pay their employees well?

According to anonymously submitted Glassdoor reviews, KeyBank employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at KeyBank. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at KeyBank?

60% of KeyBank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KeyBank 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at KeyBank?

Personal Banker (305) , Branch Manager (143) , Teller (127) , Bank Teller (120) , Lead Teller (102) , Relationship Manager (82) , Financial Wellness Consultant (71) , Analyst (69) , Licensed Relationship Manager (49) , Customer Service Representative (40) , Intern (37) , Manager (37) , Retail Banking Intern (36) , Private Client Banker (31) , Account Manager (22)

What are the pros of working at KeyBank according to real employee reviews?

"Good Benefits and Perk." ((in 317 reviews)); "From most other reviews you can quickly see that there are many great people in operations and sales." ((in 204 reviews)); "I feel my pay is good to excellent in the market and compared to other banks." ((in 199 reviews)); "Good work life balance if you are not in Investment Banking" ((in 184 reviews)); "Great benefits and time off" ((in 62 reviews))

What are the cons of working at KeyBank according to real employee reviews?

"Corporate management is poor" ((in 151 reviews)); "Horrible upper management; some of them don't even understand the reports that they use to write up the employees for performance improvement plans." ((in 76 reviews)); "No training manuals or formalized training." ((in 72 reviews)); "highly political environment; favoritism is abundant" ((in 25 reviews)); "Was a part time teller, but the branch manager kept pushing more and more duties on me, most of which were supposed to be the lead tellers responsibilities." ((in 24 reviews))

What are employees saying about KeyBank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KeyBank layoffs and their outlook for job security at KeyBank in 2026.

What are the top reviewed KeyBank locations?

Cleveland , Seattle , Buffalo , Brooklyn , Overland Park , New York , Portland , Denver , Albany , Salt Lake City , Columbus , Tacoma , Cincinnati , Indianapolis , Pittsburgh , Amherst , Portland , Dayton , Boise , Syracuse , Toledo , Rochester , Salem , Bellevue , Lockport , Dallas , Hartford , Atlanta , Chicago , Canton

KeyBank reviews

3.6

60% would recommend to a friend

(3,511 total reviews)

Chris Gorman

64% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,511 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews

4.0

Nov 26, 2013

Great place for someone who is very adaptable to get a variety of experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People really care about what's best for the customers. There is always change which means there are many chances for new career opportunities

Cons

The company has historically struggled to create organic growth. Therefore different areas can experience lots of ramping up and then suffer through a big downsizing when the latest ideas don't produce the desired growth.

5.0

Nov 22, 2013

Great people to work with - but the company is struggling to cut costs which means jobs

Human resources

Recommend

CEO approval

Business Outlook

Pros

pto benefits are great. Most positions start at 20 days annually. People are great to work with. I worked with some great managers nationally who really cared about their employees.

Cons

Constant layoffs and reorganizations. You can literally live in limbo of losing your job for months.

3.0

Nov 14, 2013

Would be there still if not for cutbacks

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

efficient operation, good pay and vacation

Cons

don't value employees, purely money driven by steep goals. And if you meet those goals, you only get higher goals. They are too centrally managed, and tie the hands of local offices.

Viewing 3292 - 3294 of 3,511 Reviews

Top companies for "Compensation and Benefits" near you

Wells Fargo

3.7★Compensation & Benefits

JPMorganChase

3.9★Compensation & Benefits

Bank of America

3.7★Compensation & Benefits

Capital One

3.9★Compensation & Benefits

Jobs at KeyBank

Equity Research Associate – Oil & Gas

Business Analytics Sr Assoc

Senior Reporting Analyst

KPB Client Service Associate - Trust

KeyBank

KeyBank reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great place for someone who is very adaptable to get a variety of experience

Great people to work with - but the company is struggling to cut costs which means jobs

Would be there still if not for cutbacks

Top companies for "Compensation and Benefits" near you

Jobs at KeyBank

KeyBank reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

KeyBank reviews FAQs

Jobs at KeyBank