KeyBank reviews

3.6

60% would recommend to a friend

(3,514 total reviews)
avatar

Chris Gorman

64% approve of CEO

53% positive business outlook

KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,514 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Oct 8, 2024

It's fine

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots to do everyday here

Cons

Poor operational performance overall leads to frequent issues

1.0
Oct 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, good location in downtown Cleveland

Cons

Emailed manager multiple times in the first few weeks to discuss goals, measures of success (as per their onboarding material, important because I was bonus eligible) and heard nothing back. Instead, I "overheard" my manager tell a colleague to just " give me everything" and next thing I knew I was assigned many poorly articulated manual/tactical tasks with partially outlined procedures. Based on the culture, interactions with colleagues/HR, and generally not being treated in a professional manner it was clear that this type of management style and work hand off was not an isolated or a rare incident but a top-down sanctioned method to try to get the most out of an employee as quick as possible. After receiving a performance review that was basically "they were helpful" and losing all motivation to go above and beyond in my role I was put on a PIP that was obviously designed to try to get the most out of me prior to being let go. I was hoping that this role would be a long term positive one with opportunity to grow/succeed but it turned out to be yet another example of a company using unprofessional, manipulative, and unethical tactics to leverage as much tactical BS work out of you as they can before you figure out what the situation is.

5.0
Oct 5, 2024

Great place to work

Recommend
CEO approval
Business Outlook

Pros

The manager where I work is easy to talk to if I have any requests of schedule.

Cons

The branch dont have full time position available for a teller

Viewing 331 - 333 of 3,514 Reviews

Glassdoor has 3,824 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.