KeyBank reviews

3.6

60% would recommend to a friend

(3,510 total reviews)
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Chris Gorman

64% approve of CEO

53% positive business outlook

KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,510 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Feb 28, 2013

bank teller

Recommend
CEO approval
Business Outlook

Pros

a job you can count on

Cons

needed more money for the job

3.0
Feb 20, 2013

Good and bad

Recommend
CEO approval
Business Outlook

Pros

Great products and great service. Allow for flexibility with loan structuring. Local product partners and management.

Cons

Trying to be like bigger banks, with intensity on sales and call reports. Unfortunately, they don't come with the clout of a big bank, nor do they have the appeal of a community bank. They won't win a pricing battle, either, so winning business is difficult. Not allowed to prospect in others' territory, and people claim prospects without actually contacting them.

4.0
Feb 17, 2013
Recommend
CEO approval
Business Outlook

Pros

Very focused on employees; learning, development, growth Very focused on client satisfaction as a way of building business Holistic banking for clients

Cons

Bad, bad, bad technology Pay is not competitive in the area or industry

Viewing 3349 - 3351 of 3,510 Reviews

Glassdoor has 3,820 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.