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      KeyBank

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      KeyBank reviews

      3.6

      60% would recommend to a friend

      (3,510 total reviews)
      avatar

      Chris Gorman

      64% approve of CEO

      53% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Work/Life balance

      3.5

      Culture & values

      3.4

      Compensation and benefits

      3.4

      Career opportunities

      3.1

      Senior management

      KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,510 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      5.0
      Apr 18, 2012

      Great culture and supportive co-workers

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Good opportunity to experience projects in which multiple departments are involved. 2. Very helpful support staff. 3. Pay at par with industry standard

      Cons

      1. Advances take time so you may have to be there for sometime for a promo. 2. Systems are a bit outdated as expected from a top tier bank.

      3.0
      Apr 11, 2012

      Never felt really comfortable.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good reputation in the industry. Steady and strong bank. The company believes customer service is paramount. Fairly good base pay and good benefits package.

      Cons

      Lack of formal training. Advancement very slow. Mgmt will not cover your back if an error is made, no matter the issue or size of error. Not always towing the company line of customer service, sometimes feels more like Wells Fargo and product pushing. Very low incentive program.

      3.0
      Mar 23, 2012

      Ok

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      attempting to create a sales culture. acceptable training and support

      Cons

      sales targets based on desired revenue, no input from field

      Viewing 3376 - 3378 of 3,510 Reviews
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      Glassdoor has 3,820 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.