KeyBank reviews

3.6

58% would recommend to a friend

(3,510 total reviews)
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Chris Gorman

62% approve of CEO

52% positive business outlook

KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,510 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
5.0
May 11, 2012
Recommend
CEO approval
Business Outlook

Pros

benefits, atmosphere, co workers, good team, communication

Cons

Medical plan is ok but needs to be better

3.0
Apr 25, 2012

Challenging

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits offered and the people or networking within the bank.

Cons

Long work hours and unbalanced worked loads

3.0
Apr 11, 2012

Never felt really comfortable.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good reputation in the industry. Steady and strong bank. The company believes customer service is paramount. Fairly good base pay and good benefits package.

Cons

Lack of formal training. Advancement very slow. Mgmt will not cover your back if an error is made, no matter the issue or size of error. Not always towing the company line of customer service, sometimes feels more like Wells Fargo and product pushing. Very low incentive program.

Viewing 3385 - 3387 of 3,510 Reviews

Glassdoor has 3,820 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.