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      KeyBank

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      KeyBank reviews

      3.6

      58% would recommend to a friend

      (3,510 total reviews)
      avatar

      Chris Gorman

      62% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,510 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      4K reviews
      1.0
      Oct 20, 2010

      If you are considering taking a job as a Mortgage Advisor for Key Bank...don't walk...run away!

      Mortgage advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      I had decent benefits and paid time off, but I think both have been reduced for new employees

      Cons

      Very poor processing and underwriting center. It went from bad to worse when the whole back office was outsourced to PHH. PHH in turn outsources over seas. Just try to get something closed on time. Communication it terrible. Compensation plan is not worth the grief.

      2.0
      Oct 12, 2010

      Having worked at 2 national MAJOR banks, Key is definitely a step back.

      Relationship manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Laid back, not widget-driven. No strong pushes for specific singular products. If you aren't a hard-driven salesperson, this is a good position for you.

      Cons

      Commission is miserable. Annually you won't make more than $8,000. In other banking positions, you get monthly commission which can easily exceed $30,000. Their internal systems are horrible. They lack the sophisticated tools for employees AND customers. Working for them will immediately let you feel that yoy're working for a community/regional bank.

      Viewing 3439 - 3441 of 3,510 Reviews
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      ReviewsKeyBank reviews

      Glassdoor has 3,820 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.