KeyBank reviews

3.6

58% would recommend to a friend

(3,516 total reviews)
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Chris Gorman

64% approve of CEO

52% positive business outlook

KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,516 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Aug 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Key pays decently for my opinion. Theres also other ways to be compensated which i think are cool

Cons

Its a call center. So same old same old. Theres a revolving door around people coming and going. Theres always lay offs and none of the team leads have a set of rules to follow. You get different information from everybody and no one is accountable. The level of work is high. Even though the pay is technically decent it does not match what they ask you to do. Theres consistently being new things added monthly, but no new compensation

3.0
Aug 29, 2024

Fraud Ops

Recommend
CEO approval
Business Outlook

Pros

Interesting work, mobile by design.

Cons

You are not compensated for the workload you have per day. Constantly understaffed. Management takes advantage of those who try hard.

5.0
Aug 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Great working environment, diversity and inclusion friendly

Cons

No apparent downsides, really loved my time there. Had to relocate for personal reasons

Viewing 373 - 375 of 3,516 Reviews

Glassdoor has 3,826 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.