Pros
- Work Life Balance - Vacation / PTO (sick combined is 3.5 weeks) - Benefits (Life, health, vision, dental, 401k, HSA, FSA) - Alot of room for growth. Great visibility to higher positions. Encouragement to move upwards within the company - Management very approachable - Much higher base salary/pay than most banks - Great company culture. Branch teams are often very cohesive. Ability to build strong relationships with colleagues for life. Fun themed days & dress down days. - Diversity, inclusion, equality focus is A+
Cons
- Poor commission pay. Most banks pay much more in commission. - Commission "rules" are incredibly complicated & you are often paid less than what you should per quarter. Getting these discrepancies solved is impossible. - Commission goals are too high. Alot of banks during COVID halted commission goals, Keybank continued to keep high goals even with lobbies closed. - Keybank systems are incredibly complicated, old, work slowly & crash. In a Banker role, there are about 8 systems we have to learn. This could easily be streamlined. Teller systems often crash & go offline. Key is working on updating some systems but they are very buggy & often disconnect.