KeyBank reviews

3.6

58% would recommend to a friend

(3,510 total reviews)
avatar

Chris Gorman

62% approve of CEO

52% positive business outlook

KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,510 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Mar 7, 2026

Out of touch upper management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Vacation time and matching 401(k) contributions.

Cons

Out of touch upper management, constant reorganizations, laughable health benefits, and AI first people last initiatives.

3.0
Mar 5, 2026

Salary

Recommend
CEO approval
Business Outlook

Pros

Opportunity for growth to earn more

Cons

Should offer better health insurance

2.0
Mar 4, 2026

LRM

Recommend
CEO approval
Business Outlook

Pros

Minimal pros to note, you are just a number

Cons

Aggressive sales expectations, poor compensation packages, poor culture, not investing in the local communities

Viewing 40 - 42 of 3,510 Reviews

Glassdoor has 3,820 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.