KeyBank reviews

3.6

58% would recommend to a friend

(611 total reviews)
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Chris Gorman

64% approve of CEO

52% positive business outlook

Reviews by job title

611 reviews

Reviews about "Culture"

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1.0
Aug 17, 2025
Recommend
CEO approval
Business Outlook

Pros

PTO is the only benefit that was great.

Cons

Immature Senior Leadership that gossips about branches and staff to other branches. I was in my late 40’s with over 20 years of leadership, I couldn’t even secure an interview for a promotion to Branch Manager in spite of leading much larger teams and a proven track record . I watched 3 new leaders hire in from the outside, while not only not allowing me to interview, but other very capable Bankers as well. Many of us left simultaneously, to secure bigger jobs with other organizations and are doing well. I watched the new Branch Managers flounder prior to leaving because Key actually thought their Banker would help train them?? I observed someone in Senior Leadership return to the branch and brag that a Regional, himself and someone in wealth, “took bets”, on how long one female manager would last, not even realizing the optics of how much of an immature boys club it appeared to be. I could go on and on, but mostly glad I left. The only job in my life that I feel I wasted 2 years of my life.

4.0
Aug 2, 2025

Salary

Recommend
CEO approval
Business Outlook

Pros

Good Manager, good communication, decent benefits

Cons

Poor systems, high turnover, anemic support staff

2.0
Aug 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Great work flexibility and PTO schedule, great team to work with and learn a significant amount about the business.

Cons

Insane demand of 100+ emails a day with no organization from higher ups to achieve everything required. Either you had to figure out everything on your own or you failed. Also they eliminated my position with a few months of advanced notice so I could train 3 people taking over my job which seemed unorthodox. Was offered a position to stay on only on my last week of employment with them.

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