KeyBank reviews

-Since the change of CEO, the company has gone way downhill. Prior to the change, they hired primarily from within, offered a great commission plan and were very community oriented and charitable. The first few actions the CEO has taken since the change were to change the commission plan so fewer people received good payouts, increase the licensed banker expectations to unrealistic levels so that they would have an excuse to pay for less licensed individuals and increase audits and compliance procedures so they would have an excuse to cut staff without offering severance (I know several great employees who have been fired recently due to petty things like not fitting the whole name of a trust with a ridiculously long name into their dated system that can't accommodate names beyond a certain length). All of this was after the CEO publicly announced planning to reduce staff and close branches "to meet the challenges of forced digital adoption due to COVID". -Hard work is not recognized. If you are 150% to all your goals but one, you will be publicly called out on and berated for missing that single category. -The health plan is a high deductible joke of a plan. I regularly visit the doctor to refill prescriptions and have had expensive specialist visits in the last year. Key's health insurance plan hasn't paid a dime. You might as well pay for dread disease insurance or a private plan. -Endless meetings and trainings that serve no purpose but to gain facetime and show "motivation and drive" for the host of the meeting. -Hire from within between different areas of the bank is all but dead. I've applied to multiple entry level roles outside the retail network that I was objectively qualified for (graduate degree with excellent GPA, management experience and multiple industry certs) and received the "we've decided to pursue more qualified candidates" email without even a phone interview -I was hired told that this was a service focused role and that product suitability is the primary concern and that we are there to truly help the clients achieve financial wellness. Now the financial wellness review guide is a thinly veiled tool to push as many products as possible and as licensed bankers we are expected to write solo sales off of a portfolio of objectively bad investment and insurance products with outrageous expense ratios and poor performance.