KeyBank reviews

3.6

58% would recommend to a friend

(3,510 total reviews)
avatar

Chris Gorman

62% approve of CEO

52% positive business outlook

KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,510 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Slow work, so I was able to have free time while at work.

Cons

I was never recognized for my work or effort that I put in to make sure the branch operated so felt underappreciated. I also worked here for 2 and a half years and never received a raise to match inflation.

2.0
Jan 28, 2026

Low pay

Recommend
CEO approval
Business Outlook

Pros

supportive management, collaborative staff, medical, PTO and 401K

Cons

Low pay, not enough products, commission system terrible, too many overlays, stricter guidelines, no gas or milage reimbursement.

Viewing 52 - 54 of 3,510 Reviews

Glassdoor has 3,820 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.