Is KeyBank a good company to work for as a Sr. Relationship Associate?

Sr. Relationship Associate professionals working at KeyBank have rated their employer with 2.6 out of 5 stars in 100 Glassdoor reviews. This is a lower than average score with the overall rating of KeyBank employees being 3.6 out of 5 stars. Search open Sr. Relationship Associate Jobs at KeyBank now and start preparing for your job interview by browsing frequently asked Sr. Relationship Associate interview questions at KeyBank .

Does KeyBank pay Sr. Relationship Associate employees well?

Sr. Relationship Associate professionals rate their compensation and benefits at KeyBank with 2.2 out of 5 stars based on 100 anonymously submitted employee reviews. This is 42.9% worse than the company average rating for salary and benefits. Find out more about Sr. Relationship Associate salaries at KeyBank.

How happy are Sr. Relationship Associate professionals working at KeyBank?

43% of Sr. Relationship Associate employees at KeyBank would recommend their employer to a friend. This rating has increased by 1% in the past 12 months. Sr. Relationship Associate professionals have also rated KeyBank with a 2.5 rating for work-life-balance, 2.9 rating for diversity and inclusion, 2.9 rating for culture and values and 2.3 rating for career opportunities.

What are the top reviewed jobs at KeyBank?

Personal Banker (305) , Branch Manager (142) , Teller (127) , Bank Teller (120) , Lead Teller (102) , Relationship Manager (82) , Financial Wellness Consultant (71) , Analyst (69) , Licensed Relationship Manager (49) , Customer Service Representative (40) , Intern (37) , Manager (37) , Retail Banking Intern (36) , Private Client Banker (31) , Account Manager (22)

What are the pros of working at KeyBank according to real employee reviews?

"Good Benefits and Perk." ((in 312 reviews)); "From most other reviews you can quickly see that there are many great people in operations and sales." ((in 204 reviews)); "I feel my pay is good to excellent in the market and compared to other banks." ((in 203 reviews)); "Good work life balance if you are not in Investment Banking" ((in 178 reviews)); "Remote is flexible; work from home; relatively flexible" ((in 68 reviews))

What are the cons of working at KeyBank according to real employee reviews?

"Corporate management is poor" ((in 149 reviews)); "Horrible upper management; some of them don't even understand the reports that they use to write up the employees for performance improvement plans." ((in 75 reviews)); "No training program in place for incoming managers." ((in 69 reviews)); "highly political environment; favoritism is abundant" ((in 29 reviews)); "Branch managers have lied about being at work, abused time off, show up late, leave early, will not be in rotation to work weekends." ((in 26 reviews))

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KeyBank

KeyBank Sr. Relationship Associate reviews

2.6

43% would recommend to a friend

(100 total reviews)

Chris Gorman

47% approve of CEO

43% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (100 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Sr. Relationship Associate employees have rated KeyBank with 2.6 out of 5 stars, based on 100 company reviews on Glassdoor. This indicates that most Sr. Relationship Associate professionals have an average working experience there. KeyBank is rated 30% below average by Sr. Relationship Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

100 reviews

3.0

Apr 16, 2025

Tough Environment

Relationship banker

Recommend

CEO approval

Business Outlook

Pros

Networking in the area High Quality knowledge in the banking industry

Cons

Very high sales quotas Sometimes doing the right thing for the customer can result in discipline

1.0

Sep 24, 2024

Poor management

Relationship banker

Recommend

CEO approval

Business Outlook

Pros

Nothing positive. Terrible turn over.

Cons

Poor management. Poor salary and benefits. They push products and loans on clients that don't need it or can not afford. If you do not, they will fire you. Your job is always in jeopardy.

3.0

Jun 17, 2024

Good job

Relationship manager

Recommend

CEO approval

Business Outlook

Pros

Fair pay good vaction 4 weeks staring off Full time

Cons

Lack advancement in pay and no sick time

Viewing 4 - 6 of 100 Reviews

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KeyBank Sr. Relationship Associate reviews

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Tough Environment

Poor management

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