KeyBank reviews

3.6

58% would recommend to a friend

(3,510 total reviews)
avatar

Chris Gorman

62% approve of CEO

52% positive business outlook

KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,510 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Nov 10, 2025

Not as good as it was

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

401k match is great - can't be beat.

Cons

Turnover in leadership can stagnate your career compared to teammates reporting to managers with more experience/tenure.

4.0
Nov 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Good work-life balance is respected. Colleagues are generally supportive and collaborative. Company offers good benefits and PTO. Flexible work arrangements are often available.

Cons

Very bureaucratic and slow decision-making. Legacy technology hinders product innovation. Internal politics heavily influence career advancement.

Viewing 82 - 84 of 3,510 Reviews

Glassdoor has 3,820 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.