KeyBank reviews

3.6

58% would recommend to a friend

(911 total reviews)
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Chris Gorman

62% approve of CEO

52% positive business outlook

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911 reviews

Reviews about "Compensation"

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3.0
Mar 26, 2014
Recommend
CEO approval
Business Outlook

Pros

base salary and bonus structure are great. Internal/support departments are incredibly helpful. I would consider working there again, just not in a sales role.

Cons

Upper management does not care about employees or customers. I often worked over 40 hours per week (which I expected and don't mind), but when I casually mentioned it to my manager I was told not to bring it up again. Ironically, there was a class-action lawsuit for just such practices and I did receive some extra pay. Investment Advisers chose mutual funds and annuities based on payout, not client needs. The final straw came when I attended a training led by the regional manager. His advice was to "twist the knife in our customer's weaknesses to convinced them our solutions are best". He's no longer with the company, but overall this is the companies mentality. Sales through fear, regardless of pay, is no way to conduct business.

2.0
Mar 25, 2014

Overworked and underpaid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Always career opportunities to move around departments; although these opportunities are mostly all lateral moves, it's difficult to move "up" in the company. Decent benefits, 3 weeks vacation to start out. Kind of laid back for a bank, although the corporate culture is a little strange.

Cons

Low-balled wages/salaries. Denied annual raises and/bonuses even when the company is doing well; this seems to depend on the department you work for. Little to no work-life balance, even though they have the technology to allow more flexibility, this will also depend on the department/manager. Constantly eliminating positions to create smaller staff size, while the work volumes increase. Then expect the higher work volumes to be completed with less staff, while offering no pay increase or bonuses, noting the base rates are a low balled rate to begin with. Terrible for employee morale.

5.0
Mar 4, 2014
Recommend
CEO approval
Business Outlook

Pros

Great Benefits, 401(k), Matching Gifts program, Education Assistance Program. Great Leaders

Cons

It can be tricky to get a raise, because leaders would change so quickly. No Overtime available.

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