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      KeyBank

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      KeyBank reviews

      3.6

      58% would recommend to a friend

      (3,510 total reviews)
      avatar

      Chris Gorman

      62% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,510 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      4K reviews
      2.0
      Aug 1, 2024

      was great until 2 months ago

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      wonderful peers and clients that make job rewarding

      Cons

      Hiring in competent leadership that do not promote company vision only thier own and lead through fear.

      1.0
      Jul 11, 2024

      Capitalism in Banking

      Branch manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      •culture foundations when acted upon by leadership are extremely effective and heart driven -ability to earn individual incentive on top of salary •diversity and inclusion is a focus but not a priority

      Cons

      •sales reporting/incentive credit is in accurate •payout dates can change mid cycle •goals/expectations can shift per week/day/month/quarter •goal shifts are based on executive performance not branch performance •short staffing: less than minimum security measures followed due to "allowed bodies in branch" (i.e. 2 bodies in branch =safe operation) •extremely high salary between branch employees and executives A BM on average can hold several titles and licenses but only earns incentive on executive choice categories •training development lags behind training need •resource segregation: popular areas receive awards and event support rural areas do not •a shift from quality to quantity

      Viewing 91 - 93 of 3,510 Reviews
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      ReviewsKeyBank reviews

      Glassdoor has 3,820 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.